Question about Wacom Graphire4 6x8

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My tablet worked for a while, then it died.

For a while, while I was using my tablet, it would turn on and off. Now whenever I plug my tablet in, it doesn't show up as a device, and the light doesnt turn on. I've tried it in other USB ports, even on different computers. I've tried other USB devices in the same ports, and they all work.

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  • toastergirl Feb 25, 2009

    i have the same problem. I think my cord is frayed at the base of my tablet. It works intermittently now, if i wiggle the cord, or tilt it a certain way the light comes back on, but it turns off again if i move it around much. It's not the usb drive. I love my tablet, so if anyone knows how or where i can get this fixed I'd really appreciate it. It's really annoying.

  • Anonymous May 06, 2009

    I had the same problem with my tablet, but I can't figure out why the cord has 4 wires inside, but the connection at the table has 5. Does anyone know what to do?

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You can probably buy a replacement usb cord/cable from wacom. not sure if it's pluged inside or soldered. if you need to solder it - any usb cable will do it... just find a tech savvy friend or technician to do it.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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Wacom Graphire 4 Silver 6x8 CTE 640 Driver Problem in Windows 7 and Vista A few weeks ago I had just ended my streak of using Windows XP (Reinstalling it just about every month) for quite a few years. I have been using my Wacom Graphire 4 6x8 (Model: CTE-640) pen tablet for 3 or 4 years flawlessly with the same Windows XP drivers that came on a disk with the product. Now that I'm using Windows 7 with and have the correct Windows Vista drivers for this tablet, I'm running into a problem. When I install the Windows Vista drivers, at first the tablet is fully functional and working properly in every way, but after a single restart, the use of the pen is mapped at an incorrect space starting at the top left corner of the screen and the tablet mouse just locks at the top left corner completely, almost as if I'm holding the pen at the top left pixel and trying to move the mouse, which results in nothing but a constant refresh of the mouse's position at the very top left pixel on the screen. When I reinstall the Wacom pen tablet Vista drivers, the tablet then works until I restart, and the cycle repeats. The problem first emerged after I used the tablet on a different PC that had Windows XP set on a resolution that had a wide screen aspect ratio (16:9). The reason I mention this is because it ONLY started happening after this one usage, and the incorrect mapping is also at a widescreen aspect ratio that looks a lot like the 16:9 aspect ratio on the Windows XP machine I was using it on. At first I figured that this is just another Vista compatibility issue with their drivers, but then started leaning toward the fact that it could be a firmware issue (if it has some sort of firmware) in the pen tablet itself, since the only time that this tablet had been used with a 16:9 aspect ratio was just before the problem had started. Maybe that's why it's not mapping correctly? Anyways, any help/suggestions are greatly appreciated. If you need me to clarify/add any information about the problem, just ask. Thanks in advance! - CheeseKeg.

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