Question about Electrolux Epic 6500 Vacuum

2 Answers

Electrolux Epic 6500 Powerhead Motor

The cannister works but not the powerhead. When I took it apart I found the motor rusted and it will not turn even the slightest bit. Where can I find a motor replacement for the powerhead?

Posted by on

  • wkirk4 Dec 02, 2008

    I cleaned the brushes on my motor for the powerhead, but it still won't work. Could the motor be dead which is 13 years old, and if so, where is a good place to buy one? thanks

  • AerusGuy
    AerusGuy Mar 12, 2018

    Fyi, Electrolux Corporation, the manufacturer of the Epic 6500SR cleaner and its power nozzle, changed its name to Aerus LLC in 2000 when it sold back the Electrolux trademark and brand to its original parent company, AB Electrolux of Sweden.

    Go to to locate an Aerus dealer for assistance, sales, parts, literature, and service.




2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Could be the connections inside the swivel just above the powerhead. They slide on and could come off if the powerhead is abused in some odd way...

Posted on Jun 01, 2008

  • Souper1 Jun 01, 2008

    OOPS, I missed the rest of your post. As for finding a new motor, you might want to check, but I've found them to charge about 3x the price I can get parts elsewhere. Good luck!


  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 75 Answers

Call an Aerus Electrolux dealer in your area.

Posted on Jan 29, 2008

  • Liz Dahl
    Liz Dahl Feb 23, 2008

    It sounds like moisture in the machine, you can call me at 5703261731 and I can help you find a repair shop in your area. Liz



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Compact electra C9 vacuum power head wont turn on

Have you checked the electricity is getting to the motor? You can replace the motor if necessary.

Jan 17, 2014 | Electrolux Epic 6500 Vacuum

1 Answer

The powerhead brush died. The vacuum works just fine, but the brush doesn't.

there could be 2 reasons for this problem.

one) the powerhead is dead legit as in there is no power coming to it or the motor is actually dead.

2) something jammed in the brush and popped the reset button. The reset button is a red button located as your looking at the back of the powerhead on the right side. Usually a red square. Push it and it SHOULD start up again.

That being said, if you have done the reset button and it still does not work, that unit I beleive has either a 2 or 5 year warranty (cannot remember dont have the documentation in front of me) and if it is still covered under warranty for you, take it to your closest Vacuum repair shop. Do take the hose and powerhead with the cannister unit.

good luck

Nov 06, 2010 | Electrolux EL7020A Oxygen 3 Ultra Canister...

1 Answer

The plugin indicator light is on and the unit won't run but the powerhead will. Is the motor bad?

The motor could be bad. Sometimes the carbon brushes will get stuck from the fine dust buildup over the years and will loose connection with the comutator. Take the vac to your Aerus/Electrolux dealer/shop for repair.

Oct 26, 2009 | Electrolux Epic 6500 Vacuum

2 Answers

Hi I have an electrolux vacumm cleaner, super J model. My problem is that the powerhead only works if the switch is in the off position. vacumm motor works in the on position, opposite of each other. Can...

Looks like there's an interchanged wires in your vacuum. Both the motor and the powerhead must go together. Check it up. Leave the
motor wiring connection intact. Just tinker and check the powerhead
wiring connection .

Sep 25, 2009 | Electrolux UltraLux 2000 Bagged Canister...

2 Answers

What size/model bags do I need for my Electrolux Epic 6500 SR vacuum?

You need an Electrolux Cannister bag to fit pre 2001 Series cannisters. You can fin them at a VAC Service center or thru AERUS Electrolux. Buy only a 4 ply bag, nothing thinner.

Sep 08, 2009 | Electrolux Epic 6500 Vacuum

1 Answer

Powerhead no longer working

If you can hear the power nozzle motor running, but the belt doesn't spin, it is most likely the belt. You will have to get the belt from an Aerus dealer or a Vac shop. If you want to put the belt on yourself, you can. There or five or six screws on the bottom of the power nozzle that need to be removed and the cover should come off. Once the cover is off, you will see the belt and how to change it. Good Luck!!

Dec 15, 2008 | Electrolux Epic 6500 Vacuum

1 Answer

Electrolux Epic overheating

It stays closed until the temp. is excedded, then opens. Does the motor shaft turn easily or does it drag. If it drags, then that is what is causing the heat problem. Not sure what it should read, it could be bad, but it should read low ohmns, so it is hard to say.

Apr 23, 2008 | Electrolux Epic 6500 Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

377 people viewed this question

Ask a Question

Usually answered in minutes!

Top Electrolux Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers


Level 3 Expert

77947 Answers

Chris Nomland
Chris Nomland

Level 2 Expert

115 Answers

Are you an Electrolux Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides