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Fax Problem When trying to fax a document i get the following error" this function can not be done now". The Fax does not work. In the fax menu there are a number of weird addresses that I tried to erase without any success. Any ideas? Thanks

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Re: Fax Problem

It sounds like it has a lot of jobs in it's outgoing queue. Make sure your phone line is connected to the LINE port, and see if you can get a dial tone.

Posted on Jan 29, 2008

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Printer laserjet 3055 give fax problem problem is fax comm.error 322

Good day.
A fax comm.error 322 usually means:
Telephone line conditions were too poor to send a fax.


1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. If the session fails after transmitting several pages of a large document, retransmit the document as several smaller documents.

You can also try disabling the ECM feature:
Reconfigure the local fax machine to use different configuration settings, toggle the ECM state and/or select a slower reception speed.

To Disable ECM, perform the following steps:

1. Press the or > button until the front display reads "Fax Setup".

2. Press the ENTER/MENU button.

3. Press the or > button until the front display reads "All Faxes".

4. Press the ENTER/MENU button.

5. Press the or > button until the front display reads "Error Correction".

6. Press the ENTER/MENU button.

7. Press the button until the font display reads "Off" and then press the ENTER/MENU button to save the setting. (Off disables ECM and On enables ECM).

TIP: It would also be helpful to check physical conditions of your phone cord and telephone filters if you are using one.

Jun 26, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Can not get fax from memory

If you want to verify that your document is in memory then do the following:
1) Press the FAX button.
2) Press the Menu button.
3) Press the left or right arrow keys until you see MEMORY REFERENCE.
4) Press the OK button twice. You should then see a list of documents that are stored in Memory.
5) After pressing the Menu button, as described above, you can also select PRNT REPORT/LIST and then MEMORY LIST to print the Memory List.

Once you know that your document is in Memory you can print the document by doing the following:
1) Press the FAX button.
2) Press the Menu button.
3) Press the left or right arrow buttons to select MEMORY REFERENCE.
4) Press the OK button.
5) Press the left or right arrow buttons to select PRINT DOCUMENT, and then press the OK button.
6) You can either enter the Transaction number by using your keypad or scroll through the list until you see the number that you want to print, then press the OK button.
7) If you only want to print the first page of the document then press the left arrow. Otherwise press the right arrow to select NO to print all of the pages, then press OK.

If your document does not appear in your list it is possible that the fax was not transmitted completely, or an error occurred while the fax was being received. In that case the only thing you can do is to have the sender re-fax you the document.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

Feb 16, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX310 - faxes in memory. Cartridges have been replaced. Error of low ink remains. What is the key sequence to retrieve these faxes?

Press Fax then Menu. You should see Fax Settings across the top row. Use the left/right arrows to select Memory Reference and press OK. Again use the left/right arrows to select Print Document and press OK. Select the transaction (RX) number of the fax you want to print (received faxes start at 5001) and press OK. Then choose whether you want the first page or the entire fax (yes to first page only or no for the entire fax) and press OK. To print additional faxes repeat from the Select RX number. Print the Memory List to find out which fax is which (from the list that you see under Print Document.

Then you can delete these by selecting Delete Document instead of Print Document in the above directions. Then press OK followed by Yes or No for deleting the document.

Finally press Stop/Reset to leave the menu.

I hope this helps.

Cindy Wells

Sep 24, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MFC-490cw Color Inkjet Multi-Function Printer: how to send a fax...

Most of these will send a fax without even using the PC. Just connect a phone line, place the document in the proper position, usuallu print side up on newer models, and push the fax button, it should prompt you for the number. Once dialed,, the paper will feed into the scanner portion of the multi, and you will see it on the menu bar saying sending page 1, 2 etc, after if is done sending, it will dial and connect, yu should hear the typical noise a fax makes. then it will say fax sent or end or something similar, that's it, try sending one to a friend to make sure it's working. Now some simpler machines require you to open the scanner portion and lay the paper down in the glass manually, mine does it both ways. In that case just skip the feeding part, and dial wait for it to scan and send.

May 16, 2010 | Brother MFC 490cw Color Inkjet...

2 Answers

I need to get a copy of a document that I faxed.

No, the JOURNALS will only tell you the fax number it was sent to.

Feb 13, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

I can send faxes from my HP J3640 but I can't receive them. The instructions mention turning on "auto-answer", but there is no button or nothing in the menu for "auto-answer". How do I turn on auto-answer?

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Issue The product cannot receive a fax, but it sends faxes successfully. All other functions work correctly. Usethe following solutions in the order presented to resolve the issue.When one of the solutions resolves the issue, there is no need tocontinue troubleshooting. Solution one: Run a fax diagnostic test
  1. On the product control panel, press the Setup button (c01461502.gif).
  2. Press the Right Arrow button (c01185072.jpg) to select Tools.
  3. Press the Right Arrow button (c01185072.jpg) to select Run Fax Test, and then press OK. The fax diagnostic test prints.
  4. Review the results of the test.
    • If the test lists faxing issues and solutions, the fax test failed. Follow the solutions on the printed report totroubleshoot the issue. This report is specific to your product andfaxing environment, so try the solutions on the report before tryingthe next solution in this document.
    • If the test does not show faxing issues and solutions, the fax test passed. Continue to the next solution.
Solution two: Test the receiving function Follow these steps to make sure the receiving function works correctly.
  1. Makesure the originator of the fax has the correct fax number for yourproduct, and then ask that person to send a test fax to your product.Watch the control panel display and listen to the sounds the productmakes.
  2. Review the results of the receiving function test:
    • If the product receives the fax correctly, you resolved the issue. You do not need to continue troubleshooting.
    • If the product does not ring or does not answer the call from the other fax machine, ask the originator of the fax to send the test fax again. If the second try fails, go to Solution eleven in this document.
    • If the message on the control panel reads ' Answering' and does not change to ' Connecting', the product is not detecting the other fax machine. Go to Solution eleven in this document.
    • If the product rings briefly, and then stops, another device answered the call. Continue to the next solution to continue troubleshooting.
Solution three: Check for conflicting telephone services Many telephone companies offer services that prevent unwanted calls. The following services might block incoming faxes:
  • Voice mail
  • Privacy block
  • Security screen
  • Anonymous call rejection
  • Privacy manager
  • Any other service that screens or intercepts incoming calls
If any of these services are on the telephone line connected to theproduct, contact the telephone service provider for its recommendedsolution. A distinctive ring service, if it is available from the telephone service provider, often resolves this issue. Solution four: Use an analog phone service HPdesigns Fax and All-in-One products to work with analog telephoneservices. These products might experience some difficulties whenconnected to phone lines with digital services. For best faxingresults, connect the product to an analog telephone service. To obtain digital services information or support, contact the telephone service provider or your system administrator. Solution five: Check the fax connections

Jan 03, 2009 | Printers & Copiers

1 Answer

Document in ADF error when faxing

  1. This problem is caused by refilling your ink cartridge but there is a solution
  2. When the ink is low or the computer thinks the ink is low the sheet feeder will not work
  3. You will notice that the in use/memory light is on
  4. The memory has a report it needs to print but does not want to print it without ink
  5. To print the report anyway do the following:
  6. Press the <FAX> button to enter the Fax menu.
  7. Press the <Menu> button. [FAX SETTINGS] is displayed
  8. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
  9. Press the left arrow to select [ON], then press <OK>.
    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK. Select Yes. make sure there is paper in the printer.

  10. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

Aug 25, 2008 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

HP Office Jet 6110 All in One faxing

This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
  • Send and receive paper faxes.
  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

Apr 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

5 Answers

Canon MP530 - Fax Memory is Full... How do I clear?

Check your ink cartridges and fill any that may be low. I got that error because one of the cartridges (magenta) needed to be refilled. The printer was storing failure reports in its memory until they could be printed out, leaving no room to fax new documents. As soon as the ink cartridge was replaced, the reports printed and freed up the memory to send out faxes.

Dec 28, 2007 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Hi, Remote Fax Error being displayed

NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES

To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Nov 16, 2007 | Lexmark X4270 All-In-One InkJet Printer

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