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Fax Problem When trying to fax a document i get the following error" this function can not be done now". The Fax does not work. In the fax menu there are a number of weird addresses that I tried to erase without any success. Any ideas? Thanks

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It sounds like it has a lot of jobs in it's outgoing queue. Make sure your phone line is connected to the LINE port, and see if you can get a dial tone.

Posted on Jan 29, 2008


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Printer laserjet 3055 give fax problem problem is fax comm.error 322

Good day.
A fax comm.error 322 usually means:
Telephone line conditions were too poor to send a fax.


1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. If the session fails after transmitting several pages of a large document, retransmit the document as several smaller documents.

You can also try disabling the ECM feature:
Reconfigure the local fax machine to use different configuration settings, toggle the ECM state and/or select a slower reception speed.

To Disable ECM, perform the following steps:

1. Press the or > button until the front display reads "Fax Setup".

2. Press the ENTER/MENU button.

3. Press the or > button until the front display reads "All Faxes".

4. Press the ENTER/MENU button.

5. Press the or > button until the front display reads "Error Correction".

6. Press the ENTER/MENU button.

7. Press the button until the font display reads "Off" and then press the ENTER/MENU button to save the setting. (Off disables ECM and On enables ECM).

TIP: It would also be helpful to check physical conditions of your phone cord and telephone filters if you are using one.

Jun 26, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Brother FAX-8070P memory shows full and does not send all pages at one time?

This message means the memory capacity of the unit has been exceeded. The amount of memory used depends on the amount or type of data on the documents being faxed or copied.
  1. If you get an "Out of Memory" message while scanning the first page of a fax, press Stop/Exit to cancel scanning.
  2. If you get an "Out of Memory" message while scanning a subsequent page, you can either press Fax Start to transmit the pages that were scanned so far or press Stop/Exit to cancel the operation.

When Fax Storage is set to On, a copy of all received faxes are stored in the memory, thus using up a % of the memory available for other functions.
The Fax Storage feature is utilized for Fax Forwarding, Fax Paging and Remote Retrieval. If you do not need these features, verify Fax Storage is set to Off by doing the following:
  1. Press the Menu/Set key.
  2. Press the arrow key until FAX appears on the LCD. Then, press Menu/Set.
  3. Press the arrow key until REMOTE FAX OPT appears and then press Menu/Set.
  4. Pressthe arrow key until FAX STORAGE and then press Menu/Set.
  5. Check the setting. The display will read ON or OFF. If the setting is ON, press the arrow key until the display reads OFF.
  6. Press Menu/Set.
  7. If you have faxes stored in the memory, you will receive a message that reads Erase all fax? 1. Yes 2. No. If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
    If you would like to reprint the saved faxes, press 2 (No), press Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
  1. Press the Menu/Set key.
  2. Press the arrow key until FAX appears on the LCD and press Menu/Set.
  3. Press the arrow key until REMOTE FAX OPT appears and then press Menu/Set.
  4. Press the arrow key until PRINT FAX or PRINT DOCUMENT appears and press Menu/Set.
  5. Press Fax Start.
  6. After printing is finished, press Stop/Exit.

Jun 06, 2011 | Brother FAX-8070P Plain Paper Laser

2 Answers

We a incoming fax comming, we don't get fax but fax call report with "comm error 392"

Assuming you have an HP laserjet, you can either try again in a little bit or disable v.34 on your machine and use v.17 instead
Perform the following to turn V.34 off and access the lower speed of the local machine.

1. Press the ENTER/MENU button one time.

2. Press the or > button until the front display reads "Fax Setup".

3. Press the ENTER/MENU button.

4. Press the or > button until the front display reads "All Faxes".

5. Press the ENTER/MENU button.

6. Press the or > button until the front display reads "V.34".

7. Press the ENTER/MENU button.

8. Press the button until the front display reads "Off" and then press the ENTER/MENU button to save the setting.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

MX310 - faxes in memory. Cartridges have been replaced. Error of low ink remains. What is the key sequence to retrieve these faxes?

Press Fax then Menu. You should see Fax Settings across the top row. Use the left/right arrows to select Memory Reference and press OK. Again use the left/right arrows to select Print Document and press OK. Select the transaction (RX) number of the fax you want to print (received faxes start at 5001) and press OK. Then choose whether you want the first page or the entire fax (yes to first page only or no for the entire fax) and press OK. To print additional faxes repeat from the Select RX number. Print the Memory List to find out which fax is which (from the list that you see under Print Document.

Then you can delete these by selecting Delete Document instead of Print Document in the above directions. Then press OK followed by Yes or No for deleting the document.

Finally press Stop/Reset to leave the menu.

I hope this helps.

Cindy Wells

Sep 24, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MFC-490cw Color Inkjet Multi-Function Printer: how to send a fax...

Most of these will send a fax without even using the PC. Just connect a phone line, place the document in the proper position, usuallu print side up on newer models, and push the fax button, it should prompt you for the number. Once dialed,, the paper will feed into the scanner portion of the multi, and you will see it on the menu bar saying sending page 1, 2 etc, after if is done sending, it will dial and connect, yu should hear the typical noise a fax makes. then it will say fax sent or end or something similar, that's it, try sending one to a friend to make sure it's working. Now some simpler machines require you to open the scanner portion and lay the paper down in the glass manually, mine does it both ways. In that case just skip the feeding part, and dial wait for it to scan and send.

May 16, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother mfc 8220 gives error message check original but no paper jam exists.

I assume you're getting this error when sending a fax?
Check original is not a paper jam error. This can happen in the winter due to bad noise on the phone lines. When you send a fax, you can get this result from the receiving machine due to noise. The receiving unit will transmit the error back to the sending unit.
The unit is basically asking you to check the quality of the original document. 90% of the time, there is no problem and the receiving unit actually got a good copy. However, sometimes due to noise on the line the receiving unit will get a poor copy of the fax. In this case the fax should be resent. Of course, since there is no way for you to determine how good the copy is at the receiving unit, in most instances you will have to resend the fax to make sure it goes though.
If, however, you are getting this message while copying (very unlikely) you can do a simple test of the document scanner that should reassure you that there is no serious fault, or pinpoint the actual fault.
Press the following key sequence within 2 seconds: MENU, *, 2, 8, 6, 4. If your unit has a FUNCTION key, use it in place of the MENU key. This should take you to maintenance mode. The display should say MAINTENANCE and all the lights should be flashing. If not, try unplugging the unit, press and hold either the MENU key or the FUNCTION key (depending on which your unit has) and plug the machine back in. This will also take you to maintenance mode.
Now, just press 5 5. This is the scanner area setting command, and if there is any problem with your scanner it will show up here as an error. If there is no fault with the scanner, the unit should return to maintenance mode in a moment. Once done, press 9 9 to exit maintemance mode.
If you are constantly having this error, get a phone repairman in to test your fax line.

Feb 06, 2009 | Brother MFC-8220 Fax

1 Answer

I can send faxes from my HP J3640 but I can't receive them. The instructions mention turning on "auto-answer", but there is no button or nothing in the menu for "auto-answer". How do I turn on auto-answer?

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Issue The product cannot receive a fax, but it sends faxes successfully. All other functions work correctly. Usethe following solutions in the order presented to resolve the issue.When one of the solutions resolves the issue, there is no need tocontinue troubleshooting. Solution one: Run a fax diagnostic test
  1. On the product control panel, press the Setup button (c01461502.gif).
  2. Press the Right Arrow button (c01185072.jpg) to select Tools.
  3. Press the Right Arrow button (c01185072.jpg) to select Run Fax Test, and then press OK. The fax diagnostic test prints.
  4. Review the results of the test.
    • If the test lists faxing issues and solutions, the fax test failed. Follow the solutions on the printed report totroubleshoot the issue. This report is specific to your product andfaxing environment, so try the solutions on the report before tryingthe next solution in this document.
    • If the test does not show faxing issues and solutions, the fax test passed. Continue to the next solution.
Solution two: Test the receiving function Follow these steps to make sure the receiving function works correctly.
  1. Makesure the originator of the fax has the correct fax number for yourproduct, and then ask that person to send a test fax to your product.Watch the control panel display and listen to the sounds the productmakes.
  2. Review the results of the receiving function test:
    • If the product receives the fax correctly, you resolved the issue. You do not need to continue troubleshooting.
    • If the product does not ring or does not answer the call from the other fax machine, ask the originator of the fax to send the test fax again. If the second try fails, go to Solution eleven in this document.
    • If the message on the control panel reads ' Answering' and does not change to ' Connecting', the product is not detecting the other fax machine. Go to Solution eleven in this document.
    • If the product rings briefly, and then stops, another device answered the call. Continue to the next solution to continue troubleshooting.
Solution three: Check for conflicting telephone services Many telephone companies offer services that prevent unwanted calls. The following services might block incoming faxes:
  • Voice mail
  • Privacy block
  • Security screen
  • Anonymous call rejection
  • Privacy manager
  • Any other service that screens or intercepts incoming calls
If any of these services are on the telephone line connected to theproduct, contact the telephone service provider for its recommendedsolution. A distinctive ring service, if it is available from the telephone service provider, often resolves this issue. Solution four: Use an analog phone service HPdesigns Fax and All-in-One products to work with analog telephoneservices. These products might experience some difficulties whenconnected to phone lines with digital services. For best faxingresults, connect the product to an analog telephone service. To obtain digital services information or support, contact the telephone service provider or your system administrator. Solution five: Check the fax connections

Jan 03, 2009 | Office Equipment & Supplies

2 Answers

HP Office Jet 6110 All in One faxing

This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
  • Send and receive paper faxes.
  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

Apr 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

5 Answers

Canon MP530 - Fax Memory is Full... How do I clear?

Check your ink cartridges and fill any that may be low. I got that error because one of the cartridges (magenta) needed to be refilled. The printer was storing failure reports in its memory until they could be printed out, leaving no room to fax new documents. As soon as the ink cartridge was replaced, the reports printed and freed up the memory to send out faxes.

Dec 28, 2007 | Canon PIXMA MP530 All-In-One InkJet...

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