Question about HP Photosmart 2610 All-In-One InkJet Printer

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Unable to receive fax unless Westell modem is disconnected

In the past I was able to receive faxes with modem on, now suddenly I need to turn the modem off to receive a fax. I don't have the Westell 6100 software manual to see if is set to receive faxes automatically,and from info I have from hp fax wizard, if it is turned on it prevents all-in-one from receiving fax calls. I also have Verizon DSL.

I'm confused. Please help!

Dolly McMullan

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Re: Unable to receive fax unless Westell modem is...

Sounds like you have a modem problem and that should the telephone company's call.

Posted on Feb 09, 2008

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If you are having problems sending or
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on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
a Press Menu, 2, 0, 2.
b Press a or b to choose Normal (or
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line, you may prefer to use it only
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Press OK.
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