Question about Philips Magnavox 51MP392H Rear Projection Television

3 Answers

Magnavox 51mp392H picture distortion and color problem

We have had this tv for 3 years and all of a sudden when we turn it on there is a green and red/pink area bowing up along the bottom of the screen. If you turn the tv off and then on again a few times it will go away. What is causing this to happen and what do we need to do to fix it....part numbers? Any advice would be appreciated. Thanks!

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  • 6 more comments 
  • fate_47 Jan 29, 2008

    Thanks for the advice....do you have any part numbers or know where to buy these items?

  • gordon holmes Jan 29, 2008

    letter outline is double red& green

  • mdavis52 Mar 03, 2008

    i found a magnavox big screen outside. Everything on it works except the red color is bowed in a few areas. i was looking for suggestions on any tweaks i could do to it to make the red bow better. thanks

  • Dameo Mar 03, 2008

    there are red & green double outlines on the screen

  • greenishhue Mar 04, 2008

    red lamp was causing a colored outline turned off red lamp outline is gone but so is the color

  • sanita Mar 08, 2008

    I have green and red line on bottom of screen and it some times would go away but now it stays on.

  • fate_47 Mar 19, 2008

    Well, we called a tv repairman who wants upwards of $300 to repair this tv. We are going to just scrap it and buy a new one. In the meantime, after hitting the off/on button multiple times we were able to get the line to stay away. Now we just can't turn the television off for fear of it coming back. It's been on for 3 weeks now which probably is not good for the tv. If this is such a common problem why doesn't the company do something about it. We will not buy this brand again!

  • Valesha Mar 25, 2008

    Problem is identical and couldn't be described any better as fate_47 with my TV. Please help. This problem, if I don't get a simple and fast solution that I can repair here in my home, will cause me to refrain from purchasing this brand again, and I will not call nor pay someone to repair such a new set. Please respond promptly.

    tvgsmith

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I had the same problem where all of a sudden it started bowing on top and bottom and the colors were bad. I read on here and other sites about the 2 convergance chips so I figured why not try as the tv was going to get thrown away because I could not find anyone that would touch it. Well I ordered 2 stk392-120's (I know others are saying use the 150's or 180's but I just wanted to put the same ones that were in there) I ordered them from electronix.com for 9.99 each plus 6.60 for shipping they took 3 days to get here and I installed them tonight and it worked great. The whole thing took only about 2 hours from start to finish. Here's a couple of tips....the chips are on the far left when looking at the tv from the back, make sure you mark with a marker where the wires go that you have to unplug as there are about 10 of them, each chip has 19 pins that you will have to soder make sure you have a soder ****** to get all the old soder up as you are heating them up, after you are done puting it back together leave the back cover off and turn it on, then go into your menu and go to pictureand go to manual converge and go to undo multpoint and restore factory as this will reset it all. Then if your color is still a little off as mine was there are 6 knobs in the back of the tv by the chips you were working on, find a channel with a lot of colors and try adjusting the top 3 a little at a time till you get the right color that you like. This should do it. It took 26 bucks and 2 hours for me to fix a tv I was ready to replace, thank god for the internet to be able to look stuff like this up. Good luck!

Posted on May 09, 2008

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I have the very same problem. I have had this TV for like 3 1/2 years and the red convergance won't line up. It'll go sideways but not up and down. I've valled the 800 number for Magnavox for 4 days now and NO ANSWER...........AND I even tried thier gerular long distance number and guess what................NO ANSWER! And I went to thier so called Web Site for help and guess what.............NO HELP! You can't even E-Mail them! I'll NEVER EVER NEVER BUY another Phillips/Magnovox item again! Any item not just TV's! MAGNAVOX is BANNED from my house!

Posted on Apr 23, 2008

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Sound like a bad solder connection on the convergent amp board! But your best choice is have a repair shop replace the the board. I have fix these problem in the pass but soon back to change out the STK's amp's board. Tony @ DTV

Posted on Jan 28, 2008

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1 Answer

I have a Magnavox 51mp392h/17,that now has double vision (text is double,all images) there is also green, off red colors on the picture. Please help me the tv is 6 years old. should i throw it away or get...


No.Should cost u like $300-350 for parts and labors.Get it fixed any local tv shops can fixed this problems,very common problems for DLP CRTS tubs design projection tvs Tv have a problems known as a convergence problems,it is dead.The tv convergence board it is dead,that why ur tv picture colors lines R,G,B mis alignments,have pictures colors shadow or 3D pictures look alike.The tv convergence board must have it parts replace like 2 STK convergence ICS and some or all of it resistors to fixed the convergence board to solved convergence pictures problems.

Jul 22, 2011 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

I have a 52'' Magnavox Projection screen tv and the colors are messed up. The best way to describe it is that it looks like your looking at a 3D movie without the glasses. Can you tell me what's going on?


The most likely cause is shorted convergence chips and possibly a few pico fuses.

These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony,Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer Hitachi,Mitsubishi,Zenith and others.
You can get a convergenece repair kit with instructions from the links below.

Here are some of the most common problems with these sets...

Problem #1) Convergence

Yours may have one or more of the following symptoms...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2
Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

You can see some more examples and find a fix herebb0cf99.pnghttp://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Apr 17, 2010 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Magnavox 51 mp392H, red is out, what can we do?


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

Problem #1) Convergence

Yours may have one or more of the following symptoms...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

bb0cf99.pngYou can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Apr 11, 2010 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

When i just the red and green the picture holds when i turn the tv of then back on agian i have to readjust every thing agian


Projection TV sets have several common problems listed below.

Problem #1) Convergence

Symptoms:

  • Screen Looks 3D
  • Colors wont align
  • Screen may look distorted
  • No Audio/Video - TV makes a chirping sound.
Problem #2 CRT Fluid has clouded over. Symtoms
  • Dull looking video
  • White looking video
  • Halos around objects
  • Red/Orange looking video

You can see some examples and find a fix here...

bb0cf99.pnghttp://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Mar 05, 2010 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Just recently the image became distorted at the top and bottom of the screen, like an arch going up from the bottom and down from the top?


Projection sets have two very common problems.

The first common problem is convergence


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

bb0cf99.pngYou can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Nov 11, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

My picture is warped or bending in the middle


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony,Samsung, JVC, Philip Magnavox, Panasonic, Akai, Pioneer, Hitachi, Zenith, and others. You can get a convergenece repair kit wiith instructions from the links below.

Here are some of the most common problems with these sets...

Problem #1) Convergence

Yours may have one or more of the following symptoms
  • Screen Looks 3-D
  • Colors wont align
  • Screen may look distorted or warped
  • No Audio/Video - makes a chirping sound.
Problem #2

Another common problem is dull or washed out video.
Your TV may have one or more of the following symptoms....
  • Dull looking picture
  • White looking picture
  • Halos around objects
  • Red/Orange looking picture

You can see some more examples and find a fix here
bb0cf99.pnghttp://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Oct 21, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Picture green and not clear, getting smaller, shutting itself off


Projection TV sets have two very common problems listed below.

Problem #1) Convergence


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

bb0cf99.pngYou can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Mar 07, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

DOUBLE PICTURE WITH DIFFERENT COLOR


this is a convergence problem,
well worth fixing
I would have a TV repairman take a look at it.
Regards,
daniel.

Jan 12, 2009 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Distorted picture


tv has red & blue converge problem,tried to fix it with remote by multipoint lining the t,s up didn,t help

Jan 12, 2008 | Philips Magnavox 51MP392H Rear Projection...

1 Answer

Arching color wave on bottom left corner & also on top left corner(color changes)


Convergence amps are failing which is very common. Several hundred dollars for a repair.

Dec 26, 2007 | Philips Magnavox 51MP392H Rear Projection...

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