Question about Canon PIXMA MP210 Photo All-In-One Printer

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Scanner will not scan to certain programs

I'm using Windows Vista, and a Canon MP210 scanner. Both are working fine.

I'm trying to scan to something OTHER than OmniPage (?) or Photoshop Elements, both of which freeze when I try to scan things to them.
I've tried using the "Aquire..."/"From Scanner or Camera..." button in other programs (Paint, Paint.NET, Arcsoft Photostudio). The Aquire window comes up, but when I hit Preview, it comes up like it's going to scan, then stops, and nothing gets scanned. I hit the Scan button in the program, and the same thing happens.

So, my question, how can I either 1. add a program to the scan list when I hit the Scan button on the printer, or 2. get the printer to scan when a program tells it to.
We just bought this printer yesterday. It'd be horrible to have to take it back so soon.

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Re: Scanner will not scan to certain programs

Try reinstallying the printer driver, but first remove the printer program.  Then, reinstall everything and try it again.  Unplug and plug the printer in.

Posted on Feb 19, 2008

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I have a Windows Vista computer and a Canon MP210 copier/scanner and have a document in printer to scan and can not transfer to my computer, I can't find disk and put information from disks years ago on a...

First, if you connected the data cable to the computer, uninstall the current driver and then unplug the data cable. (This is for USB cables.) To uninstall, open the Devices and Printers control panel (click start and then find the line on the right hand column). Right click on the unit and click on Remove Device.

Then navigate to and select your version of Vista (32- or 64-bit). Download the software/drivers. The MP Navigator is the full software and will let you launch scans from the unit once you set it up. The first driver in the list is just the basic driver and will only work with scans initiated by the computer.

Always launch scans from the computer first. There are buttons in the MP Navigator that match those on the all-in-one. The default settings for these need to be set up (see the help in the program) and include resolution and location to save files. Then when the monitor program is running, you will get the MP Navigator coming up with a button press.

Vista can scan without the MP Navigator with three included programs: Paint (File > Import from Camera or Scanner > New Scan), Windows Fax and Scan (New Scan) and Photo Gallery. Howevver, if you do not install the Canon driver, you will probably get a printer driver only from the OS.

If the problems persist, try a new USB cable and a different port. If you use a USB hub or print server, try a direct connection. Scanners require bi-directional communication with the computer and can fail when the printer works.

I hope this helps.

Cindy Wells
(if the copy function works, then the above information should help. If the scanner itself is not moving, check for a transport lock and that it is lighting up as it should. In the last case, the unit may need service.)

Nov 26, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

I dont have the on screen manuals in order to use my Canon Mp210 scanner The printer and scanner are all in one. I put a photo or document in the scanner and turn it on, it seems to be on and ok, except I...

To get the manual go here: .

Drivers and software for supported OS versions are available here: . If you want the scanner to work when you press the buttons on the unit, you will need the MP Navigator.

If you connected the USB cable and got a generic driver, uninstall that driver and then disconnect the USB cable before installing the software from the above site. This generic driver usually only runs the printer.

There is a monitor program that listens for button presses on the all-in-one. This must be running to scan from the unit. However, the software must be set up with destinations and default settings before the MP Navigator will work with those buttons. Thus you should first launch the software from the computer and learn the resolution and other details to set as your defaults. Place documents face down on the glass or face up in an Automatic Document Feeder.

If you have some versions of Windows, you can acquire scans if the basic Canon driver is installed without the full Canon software. For XP, Vista and Win7, Paint will work - File > Import from Camera or Scanner > New Scan. Vista and Win7 both have Windows Fax and Scan (New Scan). Vista includes Photo Gallery which also imports from the scanner. (For Win7 this is part of the Windows Live free download but isn't preinstalled.)

I hope this helps.

Cindy Wells

Nov 23, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Won't scan

Yes it does affect the scanner, the canon machine won't scan or fax when any inks are empty.

Oct 06, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

3 Answers

Scanner won't work with windows vista

Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Problem with scanner

try installing hp's precision scan utility

Sep 25, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Communication problem with a MP210 Canon Pixma

Yes! No WIA, no scanning! It means Windows Image Aquisition is not turned on... Not only will the scanner not work but also other Imaging devices like cameras. The best way to find out will be to try and scan from Microsoft Paint. Go to Start, all programs, accessories then look for paint. When paint opens, click file then from scanners or cameras. Try to scan, if it scans then WIA is ok.
It means is the scanner software that was not installed correctly so uninstall reinstall just the scanner software! If Paint does not scan, then its your computer's Operating system (winxp) at fault. Make sure WIA is started, or better try to restart that service (in control panel, administrative tools, services, look for Windows Image Aquisition, restart the service).

Sep 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer


it's either a corrupted scanning program or a corrupted scanning system file. I would suggest that you try to uninstall then reinstall the scanning program that you're using or maybe just scan using resident programs like microsoft paint for windows systems or image capture for mac systems. If it works on these resident programs (PAINT and IMAGE CAPTURE) then we know that the software that came with your unit may be corrupted. Uninstall it including its registry entries then reinstall it (just the scan program).

Sep 06, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Scanner not working on Canon MP 210

As for the drivers, go to the following link and then click on the "Drivers and Downloads" tab, then choose your operating system. It should then give you the drivers under the "Driver" heading right below the operating system drop-down box. The software is there as well.

Aug 23, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Canon Mp 210 Scanner printer

go into administrative tools click on services and make sure windows image acquisition (WIA) is on manual

Jul 07, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

6 Answers

Canon Pixma MX700 Scanner Problem

I was having the same problem, and thanks to the person who posted solution number two which simply highlighted the fact that the apparently software that came with the Canon Pixma MX700 unit is not compatible with Window Vista.

The reason I was confused is because the printer was working perfectly fine across the network, but when I went to scan my computer would tell me that it can't communicate with the scanner. I'm thinking ... "well since you can communicate with the printer, you should be able to communicate with the scanner, after all, they're the same device!"

As a workaround, I used a third party program to do the scan (in this case, Photoshop) and everything worked fine. If you have Photoshop, just go to file > import to start the scan. If you don't have Photoshop, I would think whatever program you are using for image editing may have the same functionality.

Hope that helps,

Jun 09, 2008 | Canon PIXMA MX700 All-In-One InkJet...

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