Question about HP Deskjet 3845 InkJet Printer

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Printer I just got a new notebook. When I tried to hook up my old printer, it acknowledges the printer, but then when I try to print it tells me the printer is offline. I have tried to unplug and reset the printer but no dice. Anyone out there who can help?

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  • clairet Jan 30, 2008

    The reason the printer is not loading is because it says the operating system does not support this type of printer. My new lap top has Vista on it and the printer only acknowledges up to XP. Is there any way around this or do I have to buy a new printer that is compatible with the Vista operating system??

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Remove the printer,uninstall the driver properly,reboot the system,install the driver first,n connect the printer,problem will be solved
thnx N

Posted on Jan 29, 2008

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1 Answer

I just moved apartments, reset up my printer/computer, now computer is not acknowledging the printer. When I try to print it will say "connecting, 78% completed) and then nothing actually comes out.


MAKE SURE YOU HAVE YOUR PRINTER SET ON DEFAULT AND THAT IT IS INSTALLED PROPERLY! OR YOU CAN ALSO TRY...UNHOOKING YOUR PRINTER, SHUT DOWN YOUR COMPUTER AND HOOK YOUR PRINTER BACK UP BEFORE RESTARTING TO LET YOUR COMPUTER INSTALL YOUR PRINTER.

IF YOUR COMPUTER DOESN'T RECOGINIZE NEW HARDWARE, SUCH AS YOUR PRINTER, THAN IT IS NOT SET AS YOUR DEFAULT PRINTER!

YOUR SOFTWARE MAY NEED TO BE CORRECTLY INSTALLED, MAKE SURE YOUR PRINTER IS NOT HOOKED UP WHEN INSTALLING SOFTWARE.

SOFTWARE HAS BE INSTALLED FIRST, AND RECOGNIZED...THEN RESTART COMPUTER WITH PRINTER (HARDWARE) HOOKED UP!

Aug 25, 2011 | Office Equipment & Supplies

1 Answer

DOES ANYONE KNOWS HOW TO SOLVE MY PROBLEM?HERE IT IS..IT ALWAYS OFFLINE MY PRINTER EVERYTIME i print it,he goes offline and the print is unabale to print can anyone help me?to fix..thank you. im using HP...


when you hook up your printer to your pc via USB...can the computer detect your printer? does it prompt out any msg such as new device is installed and ready to use or did it ask you to install the printer driver?
if your pc can't detect your printer, replace the USB cable and try again.. and try to plug into a different USB port on your pc.. and if all fails, then most probably your printer main board is faulty...

May 28, 2010 | HP DeskJet F380 All-In-One Printer

2 Answers

Shows as offline on my mac book


if you are using Windows XP perform the steps below:
1. Click Start --> Printers and Fax.
2. Right click the printer icon and check the following:
a. Check whether the All-in-One is set as default printer.
b. Ensure that the there is a check mark on the "Use printer online". If you have the Use printer offline, make it online by selecting the option.
c. Ensure that there is no check mark on the Pause printing.

Oct 02, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

"printer is currently off-line. offline" use a mac


check the usb cable of printer try to reconnect it and make sure you use usb port in your printer properties

May 24, 2009 | HP LaserJet 1300 Printer

1 Answer

Printer Status Reads Offline


The problem is that your print and your computer are not communicating.
Try to print a test page.

This could be a hardware conflict:
right click on my computer
select properties
select hardware
then select device manager
There should be no ! or ?
If there is not an error sign then try to reinstall the drivers again under safe mode.
If there is an error see below
If there is then you have a conflict or other problem with that device
double click the device and see what the device status says.
if it is a resource conflict (sounds like it is) then click the resources tab and at the bottom you will see a conflict device list.
You should be able to adjust your resource allocations from this same window. Do this by deselecting use auto settings and click change settings. You will be able to adjust up and down to find a resource location to use. Like telling the comp where in memory to put the info you don't want it going to the same place as another device is.

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1 Answer

Photosmart 2575 printer is offline - won't print


In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

Oct 02, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Photosmart 2575 printer is offline - won't print


Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Jul 01, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer won't install


Unistall delete old drivers from system before installing the full driver and software package (which includes MFC suite), brother have a unistall driver program on web site

 

MFC suite will enable scanning etc, drivers don't do that

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