Question about SanDisk Sansa e250 MP3 Player

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White sreen and wouln't charge

My sansa wouldn't tale the charge nor scan ant it gets a whit screen then it goes back to show the th sandisk sign on the screen.

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Re: white sreen and wouln't charge

I would recommend you to try to reset the player and then get a firmware reset the player you need to hold down the power buttom for 15 to 25 secs...

to get to the firmware upgrade go to

If for some reason after you have reset the device and get the firmware upgrade your device is not working you can try to use the recovery tools...

I hope this help...
Thank you

**Please rate accordingly**

Posted on Jan 30, 2008

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Hi there

When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
It might need to have updated firmware. To get the updated firmware please go

Where you can get the latest firmware for your model.
*** Make sure when you update the firmware keep the device in MSC mode.

Here is the link for updating the firmware:
Kindly revert for further clarifications....

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