Question about HP Wireless Optical Mouse

1 Answer

I can't get it to work

I plugged in the USB port and I can't get the mouse to show up on the screen. I pushed the connect button. The red light on the mouse is on steady but the green light is not on on the USB port.

Posted by on

  • 1 more comment 
  • emurlin1942 Jan 29, 2008

    I didn't mean to be rude, but no suggestion has worked. I have tried the regular mouse port and also the ones on the front of the computer and nne of them work. I may have a bad usb, I don't know. Thanks, anyway.

  • debsf Feb 02, 2008

    I have a logtech cordless mouse. If I press the button underneath - connect then it works for a few seconds and then goes off. Tried other usb ports but it is the same. Please advise

  • Anonymous Feb 11, 2008

    HP WIRELESS MOUSE. I ALREADY RAN THE SOFTWARE WHICH CAME WITH IT, BUT I CANNOT GET NEITHER THE LIGHT ON THE RECEIVER NOR IN THE MOUSE TO COME UP, SO IS NOT BEING DETECTED.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,067 Answers

Try back ports might have bad unit plug on the mouse bad

Posted on Jan 28, 2008

  • 1 more comment 
  • nick helpap
    nick helpap Jan 28, 2008

    what else u want know then least my info was helpful your rude

  • nick helpap
    nick helpap Jan 28, 2008

    not like your paying for sev here so dont be rude this what u have to do 1st if not say so ill try next step preuim ?s tho so u will nee dto sighn up

  • nick helpap
    nick helpap Jan 29, 2008

    ya i would get new mouse then bad inside it the controler mark me thx for trying at least ok

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

How do I connect my Logitech wireless mouse to my computer


I use Logitech wireless mice and so does my wife. After a battery change you have to reconnect the mouse with the wireless receiver
. First push the button on the receiver, then push the button on the bottom of the mouse. It should connect and you will be ready to go. If this doesn't get the mouse working, you may have to unplug the mouse, then plug it back in the USB port, then reconnect to the receiver. Hope that helps.

Sep 30, 2014 | Logitech Cordless Mouse

1 Answer

Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com


There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.

Nov 21, 2010 | Computers & Internet

1 Answer

It was working a minute ago and then froze on me. The mouse shows red light but the contact device that is plugged in doesn't light up at all now


Try reconnecting the mouse to the contact device by pressing the connect button on the device first then on the mouse.
If that doesn't work replace the batteries on mouse and folllow the steps above.
If the "contact device" is usb based(flat plug not round) unplug it from the computer and plug it back in another available usb port.

Mar 08, 2010 | Logitech Cordless Mouse

1 Answer

Cannot get the mouse to interact with computer. Have usb plugged into computer. USB is blinking green. The remote glows red when I push any button but nothing happens. I have replaced the batteries and...


You Might want to reinstall the driver first, if this does not work get a PS2 converter to plug the mouse in to the standard PS2 mouse port.

Hope this helps

Mar 03, 2010 | Interlink VP4350 Mouse

1 Answer

I plug in my mouse to my laptop and it wont work, the bottem doesnt even turn red.. when i connect it all it says is usb device not recognized, it worked last night and tonight its not.


Try disconnecting the mouse from the usb port and reboot the unit.
Now, on your touch pad, top left blue led is let showing it is functioning. Press the center button next to the led, which will shut off the internal mouse.
Plug in your mouse to a different USB port and the unit should see the mouse.
If not and the mouse does not light up, replace the mouse.
You may have had a conflict with the internal and external mouse.

Nov 13, 2009 | HP Pavilion dv9000z Notebook

1 Answer

Fairly new mouse (new batteries also)not working. Solid blue light when plugged into USB port but cursor will not move at all when click mouse buttons or scroll bar. Rebooting system nor unplugging USB...


First make sure your mouse is installed properly. Go to Device Manager and see if it lists the mouse and has no conflicts. Also, try a different USB port, especially if it doesn't show up. If your receiver and mouse have reset or connect buttons on them you'll need to push those also. try alternate batteries. if none of these suggestions can solve your problem you may be looking at a defective mouse.

Nov 05, 2009 | GE Optical Mini Wireless Mouse 98793

7 Answers

My new GE 98812 ergonomic wireless mini mouse isn't working anymore. It was very simple to set up for the first time last night (right after I bought it), but today it won't connect at all, even though the...


on the bottom of the GE wireless mouse there is a connect button make sure to push it one time then on the usb there is a connect circle hold it as if you were going to pinch it sounds dumb but I was just having the same problem and I read one of the solution fixes and it said to push connect button on back of mouse and also push it on the usb where it says connect even though the one that you push on the usb stick isn't a button but it is sensed once held with pointer finger and thumb hope this better describes it to fix it

Sep 30, 2009 | GE Wireless Optical Mouse

3 Answers

Microsoft wireless notebook optical mouse 3000 Doesnt seem to work?


Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

Aug 04, 2008 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

My wireless mouse and keyboard have not been working lately. i use the on screen keyboard and use a wired mouse temporarily. can anyone telll me how to fix both the wireless mouse and keyboard? Also the...


Check the batteries first to ensure they are good. Do you have a receiver and is it plugged into the USB port?
You probably already know how to reset/connect the Keyboard and Mouse.
But here is info to help if you are not sure how to do it.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jun 30, 2008 | HP Multimedia Cordless Keyboard/Mouse...

Not finding what you are looking for?
HP Wireless Optical Mouse Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

pontelemon
pontelemon

Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...