2008 Trend Micro Internet Security not compatable to Windows Vista SP1 and Windows XP SP3.
I have deleted all of the old 2007 and new 2008 Trend Micro Internet
Security virus software from my computer, because of the multiple alert
messages, that I was having with their new 2008 upgraded software.
Also, I don't want to wait until sometime in February 2008, for them to
released a "working" version of their Trend Micro Internet Security,
that is compatible with Windows Vista SP1 and Windows XP SP3. I don't
want to remove any new Microsoft service packs, or uninstall the 2008
Trend Micro program installed in my computer and re-install the
PC-cillin Internet Security 2007 back into my computer, and wait
again.... until the release of their new 2008 working version.
I was receiving these error messages: Trend Micro Internet
Security Message: Your Unauthorized Change Prevention Service has shut
down. Try restarting Trend Micro Internet Security to restore Your
Unauthorized Change Prevention Service. If the problem persists, please
restart your computer. If you continue to receive this warning, please
contact Technical Support.
I kept getting this "Alert" message: "Alert Message: Trend Micro
Internet Security. Unable to recognize the software configuration.
computer to restore the missing information. If the problem persists, please contact technical support."
After eight emails back and forth....and multiple number of lines of
instructions, I did not want to screw up, delete, uninstall and then
install any more files...in my hard drive or registry.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Using the PCCToolTo uninstall the program using the Support Tool, follow the steps below:1.Go to the C:\Program Files\Trend Micro\Internet Security 2005\ directory.2.Double-click on the PCCTool.exe file to start it up.3.When the Trend Micro PC-cillin Internet Security window appears, go to the [E] Uninstall tab.4.When you see the confirmation dialog box, click Uninstall.5.Wait while the program is completely removed from your system. 6.When the uninstallation finishes and you see a dialog box asking you whether you want to restart now or later, click Yes to restart your computer and have the changes take effect immediately or No to restart and have the changes take effect at a later time.
1. make sure that the previous installation is inactive 2. since this is a new computer, upgrade to the Trend Micro Internet Security 2009 version. use the same serial number and remember to create a NEW account when prompted.
here's the link: http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx
This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.
The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.
A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.
To prevent this message from appearing, follow the steps indicated
a.Check the program version of the Trend Micro program installed on
b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.
c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.
sounds like Pccillin working overtime try disabling it and switching off firewall to see if conection happens then
If it does its a tickbox setting in Pccillin stopping connection o
Or trry uninstgalling it, to see if it sollves problem.
I had a similar problem and this worked for me
with Trend Micros Internet Security.
You will have to uninstall the program first then reinstall it, otherwise it
will hang and cause problems with your computer.
In order to uninstall it do these steps.
Go to Control Panel > Administrative Tools > System Configuation.
Makes sure you select Selective Startup, and that Load Startup Items is unchecked.
Click OK, and you should be prompted to reboot.
After you reboot and the system is loaded your Virus Software icon will NOT
be in the taskbar trying to load.
Now go into control panel > Programs and Features.
Find the virus program, hightlight and select the uninstall option.
After its done doing that go back into the Control Panel >
Administrative Tools > System Configuration. Select Normal Startup
and hit the OK button.
Reboot again when you see the button prompt.
Now, after the system comes up, reinstall your virus software,
You should be good to go from there.
The process is for Vista, but if your running Windows XP it is very similar.