Question about Kenmore 98702 Stacked Washer/Dryer

2 Answers

Agitator very noisy while washing

I have a kenmore 417.94802301 stacked washer/dryer. The agitator makes a lot of noise during the wash cycle - almost like something was caught in there. howevver, we have replaced the agitator with a new one and it still makes the same sound. it seems to be working okay, just making the awful noise. Any ideas what is causing the noise?

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  • renee139 Jan 29, 2008

    It's not really a squeaking noise. It's a grinding noise from inside the clutch assembly. There are 3 plastic rollers that slip and do not engage. We have actually replaced the agitator twice, but it still makes the same noise. Are we getting defective agitators or is there something else we are missing? We appreciate any advice or ideas.

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Whirlpool recalled some stacked w/d. Might check it out.

Posted on Oct 19, 2008

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There is a small roller that tightens the drive belt for the drum inside this unit. If it is loose it makes a squeaking noise. Tightening this may solve your problem. You will have to take off the back panel to do this repair

Posted on Jan 28, 2008

  • Daniel Phillips
    Daniel Phillips Jan 29, 2008

    Another thing is the rollers. there could be one stuck, or have a flat spot on it. that would also cause a grinding sound. If you don't find anything like that, i would take apart the agitator then run the machine and see if the noise persist. If it still persist with the agitator removed, then its not the agitator. Its another moving part making the noise.

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