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2 year old qosmio f10-125 sys board knackered

I got short shrift from the store I bought the aforementioned computer as it was OOW (out of warranty). I insisted that they try to find the problem and they dispatched my machine to TELEPLAN who wanted £505 to fit a new system board. I am prepared to pay to have my laptop fixed ( reluctantly) but am flabbergasted that it would cost this amount of money for a 2 year old machine to fail so catastrophically. Exactly who do I need to complain to as the shop in question treated me like a nuisance and at one point said it would be easier for me to send it off to a computer repair place of my choosing rather than them doing it as it quote; "takes far too much of our time and space to deal with...."


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  • polarrich Jan 31, 2008

    reply to Telxon: TELEPLAN said that the system board needed replaced because of vga errors, whatever that means. I took the laptop into Toshiba on Cheshire Oaks outlet and they farmed it out to their 'approved fixers' i.e TELEPLAN. I feel the only thing they are approved for is fleecing customers!!! I have since sent the laptop to PC World who will get it working again for £219.99. Still an obscene amount of money but cheaper than £505. What else could I have done?

  • Brian March May 11, 2010

    What exactly is the problem with this unit? How did they come to suggest that the mainboard needed replaced?



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For that much money you can all most buy a new one one line or at a local store.

Posted on Jan 31, 2008


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