Question about SanDisk Sansa E280 MP3 Player

2 Answers

Freezing twice my sanDisk Sanse has frozen up that nothing will shut it down I am not sure how it resolved the fist time (timed out) but this time it won't even turn off. I don't remember anything different that I did except charge it over the weekend. What can I do - just purchased it this past holiday..

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: freezing

The product is a piece of shi*! Thorw it out!

Posted on Feb 02, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers
Re: freezing - SanDisk Sansa E280 MP3 Player MP3 & Digital Media Players

Get a new one that is all i can tell you

Posted on Jan 28, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Frozen while on the refresh database screen

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa freezes up

Is the Sansa still accessible from the computer? If it is, then your gonna need the latest firmware update.

If not, then I suggest turning off the sansa altogether and plugging it into the computer. Then it should automatically turn on when plugged into the computer, and hopefully not shut off. Then do as stated in first few sentences.


Oct 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa I just got has blank screen...won't even shut off.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 26, 2008 | SanDisk Sansa e270 MP3 Player

4 Answers

Sansa disk e 260

I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....

May 14, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Screen frozen

I would recommend you to go to the sandisk site to update the firmware on your device even if you have done so in the past or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Apr 03, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer


You will need to reset your device and also get a firmware upgrade on your device.....To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the device resolved much of the freezing issues....also there are two modes for you to use the device the msc and mtp.....try deleting in mtp mode.

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

5 Answers

Sanse e200 freezing up for no reason!!!

Hi. It seems like your player decided to throw a hissy fit by deciding to experience internal system errors. Best that you reset the firmware. Here's how: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Step 5: Enjoy using your Sansa E250, just like I do. (I love this player)

May 14, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Frozen MP3

For Sansa or Sandisk problems, contact This site is dedicated to Sandisk products and can help you. Good Luck

May 12, 2007 | SanDisk Sansa c140 MP3 Player

Not finding what you are looking for?
SanDisk Sansa E280 MP3 Player Logo

Related Topics:

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94198 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides