Question about HP Photosmart C7180 All-In-One InkJet Printer

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Fax Is it possible to receive a fax when the machine is off? Will the faxes be stored in the memory?

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thnx N

Posted on Jan 28, 2008


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My fax machine will send a fax, but I can't receive a fax?

The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

Feb 10, 2015 | Samsung SF-650 Laser Fax/Copier

1 Answer

Can't receive large faxes

This is not a UK model but the same principles apply. When you receive a fax it is stored in the memory until the whole page is received, then it will start to print. The memory is not split so if you have a lot of faxes to transmit stored in the memory, they will gobble up the memory and reduce the size for receptions to be stored in. Check to see what is stored and delete them to free up memory. If this does not resolve the issue then the machines memory will need to be cleared by the service mode. As I don't know the UK version I cant advise any further.

Mar 12, 2014 | Canon Laser Class 830i Plain Paper Fax

1 Answer

Our fax machine - panasonic model fp-342 can't received fax due to error display "fax memory full" . How can i fix that?

This fax machine stores the faxes in memory and then prints them out.

If it's unable to print them, is either because there is no paper or no ink.
The memory eventually gets full and stops receiving faxes.

Apr 01, 2011 | Office Equipment & Supplies

1 Answer

My fax jammed and I didn't receive the last 5 pages of my fax. I had to unplug to get it to work again. How can I now get the 5 pages that I did not receive?

Most fax machines use "volatile" memory for storing received faxes, just like you PC if you turn it off the memory gets reset. Though there are some that have hard drives, this model does not.

Mar 01, 2011 | Brother IntelliFax-2480C Fax

2 Answers

My fax machine can't receive message, "fax memory full" to erase the fax memory?

It will depend on the model and make and you have not supplied that information.
If this information in memory was received information then the machine should print out the documents as long as there is nothing in the display saying it needs toner, paper etc, etc.
If it is not received information in memory then it can only be scanned information for copying or transmitting....again, not knowing make or should be able to use your users manual and delete the pages you have stored into memory.

Oct 07, 2010 | Office Equipment & Supplies

1 Answer

Brother mfc- 665cw, receiving faxes

From the Brother web site.

Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

Jul 03, 2009 | Brother MFC-7820N Printer

1 Answer

Can I reprint a fax that I just received?

If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media, you can try to reprint it. The amount of memory that is available determines the actual number of faxes that are stored for reprinting. ... These faxes are stored continuously.
here's how if you have this accessibility..
Press "Setup" on the control panel of your fax machine. Most fax machines will have an LED display panel on the front of the machine. The panel will usually include on screen prompts and help options. Some fax machines signal the user if they have faxes stored in memory and prompt the user to "print faxes" or "clear memory," but you need to make sure that you don't accidentally clear the memory or you will lose all saved faxes.
Use the arrow keys or number pad as directed by screen prompts to select "Fax Setup Menu" and then press the "OK" or "Start" key.
Enter the security code, PIN, or user authorization code if required. The security code or PIN protects sensitive information and prevents unauthorized use of the fax machine memory. If you haven't set it up you don't have it.
Navigate to "Receive" or "Print Faxes in Memory" and then press the "OK" or "Start" key as directed by the on-screen prompt. The last fax stored in the machine's memory should begin to print.
Repeat the above steps for each fax in memory if you need a different one.
Hope this helps and isn't clear as mud!
Happy new year.
problem? make and model # please.

Jan 01, 2018 | HP Officejet 4110 All-In-One InkJet...

1 Answer


If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

Jul 18, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax machine

It is more likely that there is a setting or error... are you receiving any error msges or alerts when you try to fax out?

Just in case here are the steps to turn off fax memory
  1. Follow these directions to turn off the fax memory.
  2. Press Menu/Set.
  3. Press the up or down navigation key until Fax appears and press Menu/Set.
  4. Press the up or down navigation key until Remote Fax Opt appears and press Menu/Set.
  5. Press the up or down navigation key until Fwd/Page/Store or Forward/Store appears and press Menu/Set.
  6. Use the up or down navigation key to select Fax Storage (or Off if you wish to disable Fax Storage). Press Menu/Set to confirm your choice.
  7. Press Stop/Exit to exit the menu.

May 06, 2008 | Brother IntelliFax-2820 Laser Fax

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