Question about Tomtom GO 910 GPS Receiver

2 Answers

My unit will not turn on

When I plug the unit in, the charge light comes on but the unit will not turn on.

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  • shunks Feb 09, 2008

    When i plug it in the green light comes on, have left charging for over 6 hours, but still won't turn on have tried resetting but still no luck. Can't even connect to computer as you need to turn the device on!!!! HELP only had for 7 months used it about 3 times.

  • onabike Jul 25, 2008

    18 month old Go 910 suddenly won't switch on. Green light comes on when connected to cradle but nothing happens when you press the on/off button.

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If you have previously used the reset button ( or maybe even if you have never used it ) , make sure the little rubber cap that covers the button is allowing the reset button to spring back up. my reset button was being constantly held down, and quite possibly was causing an intermittant reset press during driving. take a flashlight and check before sending it back/in for repair. when depressing the reset you should feel a very small click, if you don't feel it, then your button is stuck- use a needle to move/remove the rubber cap and allow the button to return to its unpressed state. hope this helps somebody out there...

Posted on Jan 30, 2008

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TOM Tom no charge and will not turn on
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
STEP 1
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 my unit will not turn on - clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 clip_image002.gif you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

Posted on Jan 28, 2008

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