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If you need pricing on a new or replacement unit I can help. You may also want to look into APC's Trade-Ups program where they give you a discount on new equipment as long as you provide a serial number for your existing: http://buy.apc.com/commerce/storefronts/tradeups/
If you need UPS, Surge, or Power Related help contact:
Inside Service Sales
Daniel Salazar 800.260.2259 [email protected]
Power & Systems Innovations, Inc. [email protected]
Power & Systems Innovations, Inc. is an Elite Certified Service
Sales Partner for APC/MGE brands manufactured by Schneider Electric
Yes they do, around the age you are at is the design life of this type of battery pack, check with your dealer or there should be info re service in your manual .
Batteries are always live, and are very dangerous, so unless you know what you are doing do not try this yourself. If you get it wrong you will be buying a new UPS.
The reason of this is the UPS cannot adopt on the frequency that is being generated by your home generator. you should use APC smart ups series coz smart-up series can work on a wider input frequency range.
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