Question about 2wire 2700HG-B Router (2700HGB)
The modem was working great until a tree came down and took out our power. We did not lose our phone service but after the power was restored the modem could not find a DSL signal. The phone company is now renting us a modem only and our Linksys router keeps dropping out. Is the 2Wire repairable or is it toast? It appeared to be working okay after we got our power back, but it just couldn't find a DSL signal. I tried a different phone cord, but that didn't fix the problem. I took the top cover off just now hoping there was a fuse in the phone line circuit, but if there is, it's on the underside and I haven't taken the screws out yet. I have limited electronics knowledge and a soldering iron, if someone can tell me what to do to fix this modem. Thanks
I'd say it's toast. When the power comes back on after an outage, it usually comes back on in a surge. It's not uncommon for electronics to be damaged when this happens. Check with your power company and see if they can replace the modem and the router for you.
Hope this helps!
Posted on Jan 31, 2008
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