Question about HP PSC 2175 All-In-One InkJet Printer

1 Answer

Having trouble when i turn on my printer

When i turn on my printer, the scanner light goes to the right side but instead of stopping and get on stand-by mode, it goes more and more until it gets on the edge and then it starts to make an irritating sound. After 5 minutes the noise stops but the whole printer scanner doesn't work (busy).

Posted by on

  • mshills Feb 01, 2008

    i have the same problem

    i turn it on and it just starts to make the irrating sound and the cancel bottom doesnt work(?) to stop it then it finally says SCANNER FAILURE--turn off then on again

  • andreas_bov Feb 10, 2008

    my problem is fixed. The power solutions didnt work. My problem had nothing to do with not enough power.
    I had to open the devise and clean the mirrors underneath the scanner light. It seems that the mirrors use was to find the home position of the scanner light, and because of the dirt that they have the scanner couldnt locate the home position and went further on and started to make the usual irritating noise.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Contributor
  • 57 Answers


I understand that you are receiving Scanner failure error.

Please follow the below given instructions to get the issue resolved.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Let us power cycle your All-in-one to remove any static electricity in your All-in-one.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Please try installing the below patch and check for the result:

Just copy and paste the entire link into the Internet browser's address bar and press enter

If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:

A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Cancel and the Right Arrow while plugging in the power cord.

Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.


Posted on Feb 08, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My hp laserjet 1300 printer shows blinking the orange light instead of the green one and I couldn't find out what is the reason

1. Go light/button blinks twice with solid green and orange lights
2. Green light starts blinking with go light twice and then both go off
3. orange light goes off.
4. green light followed by orange light followed by go light cycle twice and a third time by the green light
5.followed by the orange light continuously blinking.

I have already tried the following trouble-shooting:

1. Put in a new cartridge
2. Made sure there is paper properly seated in the tray
3. Made sure all doors closed (I even took off left side to verify no memory cards
4. Verified all doors closed
5. Done a cold reboot by holding the Go button while turning the unit on.
6. Repeated steps 1-5 multiple times.Hope It's resolve all Your Printer Problem,

Still having Problem Then follow Us For HP Support

Mar 06, 2014 | HP LaserJet 1300 Printer

3 Answers

Samsung 1710 stops before printing

to fix the problem you have to press the plate that the paper sits on down until it clicks into place once you do that it should work fine.

Oct 29, 2007 | Samsung ML 1710 Laser Printer

1 Answer

Service call (0650) magicolor 1690mf

The scanner has problem with autoparking. On printer start it move some distance to the right and then move back to the left. The detection of the left start position was probably wrong and the scanner wanted still move to the left. I disassembled the top printer part, cleared the scanner, blew the dust, disconnected and reconected connector to step motor and reassembly all together. And the printer is ok.

Sep 10, 2012 | Konica Minolta magicolor 1690MF All-In-One...

1 Answer

Scanner stopped in middle of scan . green light in front went out. later red light came on. message on screen said that the carriage was locked. I tried turning scanner on and off and green light comes on...

test the power supply to the scanner also test the leads that attach from the power supply to the scanner if its connected to a computer you might have to uninstall it then reinstall it this applies the driver aswell you can do this control panel admistrive tools,computer management,device manager scroll down you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)ECP printer port right click update driver
hope this helps

Oct 27, 2010 | Computers & Internet

1 Answer

Will not shut down/ paper constantly jams. makes grinding sound

I had a 7170 series that gave similar, not quite as bad as yours, problems. Lexmark is a good name quality all in one. But, I believe it's time to upgrade. These rollers and drums are very easily put out of sync. And from there on you'll have nothing but troubles. The scanner situation is probably forming a very light coat of rust on the out rail and causing it to hang up. I honestly wouldn't put much more money or stress(your own) into this machine. Thanks, Dana.

Aug 21, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

Scanner problem

Try uninstalling and reinstalling the scannner. Scanner's can be tough. Try disconnecting USB cable and reconnecting too. How recently did the scanner work? Try reinstalling the scanner software/driver. Also see if you can trouble shoot by right clicking on scanner icon from control panel, scanner.
repost if none of these work. thanks.

Sep 02, 2008 | Sharp AL 1631 Copier

1 Answer

Trying to leave Machine

Do you receive an error message? Should be AF.

Open the scanner as done when connecting the usb cable. There is an "Z" looking cover going from panel to the right rear side. Open cover and simply take the flatcable out and reconnectit again to printers main board.

Apr 06, 2008 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Scanner belt slipping

Check flatcable connection to main circuit board:

Open cover and release the "Z" cover (right side) which hides the flatcable. Simply stick the cable to mainboard.

Feb 20, 2008 | Brother MFC 240C All-In-One InkJet Printer

Not finding what you are looking for?
HP PSC 2175 All-In-One InkJet Printer Logo

113 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides