Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC
Make sure the sound/VGA drivers are installed:
Do the following:
1. Go to Start > Run and type: devmgmt.msc than and hit Enter.
2. A screen pops up showing all your devices. (Device Management)
3. Check if your soundcard has a yellow questionmark or a red cross next to it.
In case of question mark:
If your PC is from a brand such as HP or so visit it's vendor's website. When the sound is onboard they should have your card. If you have a sound/vga card that is in an expansion slot visit the website of it's manufacturer. Locate your card there and download drivers (+ additional software). The drivers are usually in the Downloads or Support sections.
In case of red error:
Make sure the hardware is connected properly. If you are certain it is and when it still doesn't work try other drivers (see above). If it still doesn't work, it might not be supported or broken.
I hope this helps you out. Please rate.
Posted on Jan 28, 2008
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