Question about Acer Aspire™ T180 PC Desktop

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Loss of graphics - Acer Aspire 3600

We have an Acer Aspire 3600 (almost brand new), and had a power shutdown, then when the PC came back up, we had no graphics. The windows problem finder stated that the ATI Graphics Driver has problems, and to download from microsoft online. Seeing as the computer is new, should I carry on with this or what should my next step be?

Thankyou Peter

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  • besafe Jan 28, 2008

    Thanks for all your help.



    I have put the PC into safe mode, and maybe this is why I do not have any graphics or why I cannot print out either. I have tried restarting the PC whilst doing the F8 thing, but the screen still starts up in safe mode. Can anyone help me get out of SAFE MODE Please



    Thanks Pete

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My acer aspire 3600 doesnt even reboot? When i log in, there's only the background picture and -nothing- else. nothing load at all. so i click F2 [thinking i can do a reboot from there], nothing works. it remains in the F2 mode and doesnt even reboot. The only way to switch off the laptop is to press the shut down switch for 3 secs. I cant even do a proper shut down. Any suggestions?

Posted on Sep 06, 2008

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I have lost my driver acer motherboard, for my personal computer ,
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Posted on May 22, 2008

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The Aspire 3600 is a notebook. The T180 comes in different flavors each with different guts. Like these two:
Acer Aspire T180-EA350M (AST180EA350M) PC Desktop
Acer Aspire T180 (AST180UA380A)
If it's still under warranty you can return it, just don't mention a possible power problem unless you paid for accidentals. Most places do not cover power loss damage/posible spike. If you do have some video display & can get to ATI you can try downloading the latest graphics driver that is posted, 1/16/2008. A pc that encounters a power shut off normally will start right up 9 times out of 10. All you may need is the video drivers & thats it.
Click the link below for the drivers. You will need to pick the operating system & know which Radeon it is before you can get the proper driver's.
http://ati.amd.com/support/driver.html
Hope this helped!
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I check back to these postings just in case people have new information.

Posted on Jan 28, 2008

  • Mike Peluso
    Mike Peluso Jan 29, 2008

    As soon as you start the pc press F5 every 2 seconds. This will bring up a dos like list. Choose Start windows normally. If it does not enter windows & goes strait back to safe mode your windows startup files are corrupt. Put your restore cd in the cdrom. Restart the pc & let it go to the cd. What you want to do is repair windows.

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Hey there besafe, the problem of your video driver is easily solved. If your computer is new, then you may have the driver CD for the motherboard installation. Alternately you can download the driver from the motherboard manufacturers website, assuming the video is onboard. If it is an installed video card, and you are without the driver disk, you can usually get the specific driver from the manufacturers of the video card website, specific to your OS. These drivers are easy to install therefore the best first step. If that does not work, then look at the hardware. If you have a video card installed, reboot your computer and enable the onboard video. If this works, then your video card may need replacing, preferrably with something having a higher built in memory and more suited to your usage. Hope it helps. Good Luck!

Posted on Jan 28, 2008

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    Devocap Jan 28, 2008

    Hey there besafe, to get out of safe mode, click start/shutdown. Then restart the computer. It automatically leaves safe mode. Do not touch F8 while restarting. The impression you are in safe mode after this is due to resolution changes. Simply go to control panel/display/settings and slide the arrow across to find the resolution you prefer. Good Luck!

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