Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Red blob I have the red blob and from reading this it looks like i need a new light engine also. But i did not buy this t.v. brand new. I wonder if that matters? Do you thin k they will replace the light engine for me and i just have to pay the install fee? thanks

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Re: Red blob

Call hitachi services and tell them about it cuz its not the bulb its the engine they should give you some kind of discount

Posted on Feb 06, 2008

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Hitachi rear projection LCD with yellow blobs on screen

I have the same tv and the same problem, but my yellow is a cloud around the outside of the screen. My tv was recently moved, and a repair shop told me that sometimes in a move these tvs light engine takes a shock and causes a yellow "band" on the screen. I am hearing that these light engines are not cheap either. Hope this helps you.

Dec 01, 2009 | Hitachi 50V500 50 in. HD-Ready LCD...

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If you have the "red" blob in the center of the screen or you have "blue" blobs that show up in random areas of the picture then the only repair is to have a technician replace the optical light engine.

Dec 19, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

6 Answers

Hitachi Class Action Lawsuit

I have a Hitachi 50V710 with a yellow-greenish spot in the center of the screen. It appeared there about a year ago. I have been putting off getting it repaired because money has been pretty tight. And they told me that my warranty has expired. They also said that it would cost over a thousand dollars to fix the problem. I purchased the 50" TV 09/09/04 for a total of $3336.88 what a rip-off. Now the whole screen has a green tint and the yellow-greenish circle in the center looks brighter. I wonder if it is even worth getting it fixed? What will go wrong with it next? Its a Lemon.
I really regret not buying the 52" sharp that was setting next the piece of **** that got suckered into buying. I know I learned one thing out of this,

Aug 13, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers


You got shafted!!!!!!!!!!!!!!!!!!!!!!

Jul 30, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Blue Blob on big sceen is growing

Sounds like the light engine is going out.

Feb 13, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers

Pink Screen

You have the infamous "red cloud" as we call it and nothing you personally do will fix it. Here's what you need to do...we just went thgrough this about a month ago. Call Hitachi's customer RELATIONS department (not customer service) at 800-654-7013. Tell them what the TV is doing and that you believe you have a defective light engine. Now, they will initially act like they have not heard of this problem but they have. The will however give you the names of some certified dealers in your area to call. Once you have a tech out to confirm that you have a bad light engine (this will take the tech less than a minute once you turn the set on) call Hitachi's customer relations department back and tell them you have a bad light engine. All of a sudden, they will acknowlege the probelm exist and will Hitachi will call the dealer direct to confirm that's the problem.

Once they confirm the problem with the dealer you used directly, they will send out a brand new light engine and Hitachi will cover the cost.

Here's the kicker. If your TV is not still under warranty, ours was not, Hitachi will cover the part (cost around $1500) but you will have to pay for the install. Our install cost $400 but worth it to us on a $3600 TV that has been great up until the light engine issue. If you're still under warranty, Hitachi will cover the part and the install. DO NOT let any store or dealer tell you that you will have to pay for this part. Hitachi is replacing it with brand new light engines for just pay the install.

Please deal only with the Hitachi customer RELATIONS department at the number I've listed above. That is the direct number to Hitachi's customer relations department. Hitachi customer service will not help you at all!

Once our light engine was replaced, and the tech replaced it in our home and did not have to take the TV to the shop, our TV is like brand new again! Good Luck:)

Dec 31, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers

Hitachi 50v500 blueing problem

I am not expert but before you go to a lot of trouble, read all of the post on the infamous "red cloud", "red blob" and "blue streaking". In evey case, it appeared that the light engine was the problem. We just had our light engine replaced and the TV looks perfect. We dealt only with Hitachis Customer Relations Department 800-654-7013. You will have to have a certified tech come out and diagnos the problem. Hitachi will then call and verify, with the dealer, that the problem is a defective light engine and will send out a brand new one.

We were told the part cost around $1500 (Hitachi covers that) however, they will ask you to pay for the install. Our install cost $400. Worth is to us as we paid $3600 for this set 3+ years ago and we have loved this TV. When you first call Hitchi, they will act like they've never heard of this problem but they will give you names of certified techs in your area. Once the tech confirms that it's the light engine, Hitachi will own up to the problem and send out the part.

You really should only deal with Customer Relations ( I listed their 800 number above as you will be chasing your tail so to speak with their regular customer service department. Good Luck!

Nov 24, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers

Hitachi 50v500

To all that are experiencing the blue blob. This is result of poor maintenance. Projectors must be kept clean on all air intakes. This is to help you all understand the failure cause. Usally not worth repairing.

Aug 21, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

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