Question about Nintendo Wii Console

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Wii Poer voltage Damage

My niece got a Wii from the US and she turned it on in New Zealand where the power voltage in use is 240. There was a pop sound and yes, the wii would not turn on anymore. I would like to know that if I bought a new poer adapter, would that fix the problem or the whole console is a write off. Thanks for your help.

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Re: Wii Poer voltage Damage

The problem is that the voltage in NZ is different (higher) than that of the USA, and the power adapter (gray box that plugs into the wall) has blown. Replace the power adapter and use a voltage converter that lowers the power to 115 (or 110/120) volts, and you should be good to go. ;)

Posted on Jan 28, 2008

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Nintendo register

Go to for rest of world or for Australia and New Zealand you will see something like these words sign up, Register or Join click on it and fill in your details.

Dec 21, 2011 | Nintendo Wii Console

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My wii wont turn on. I'm in Germany right now so i had to use another piece to plug it up, something popped and now it wont cut it doomed??

The Wii power supply has its own internal protection.

To Fix:
Unplug it from both ends and let it disconnected until it cools down, minimum 2 minutes.
When you connect it again, it should work again.

Make sure that your current location has the appropriate voltage for the power suply. (110v to 120v ? )

If you dont have the proper voltage, you should look to use a power supply destined to work in Germany.

Aug 08, 2011 | Nintendo Wii Console

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I had bought a new nintendo wii from america and when i used for the first time in india there was apower fluctuation and bam my wii is not working what is the problem?

i believe the voltage in India is in the 230-240 volt range here in America around 110 volt if that is the case you might need to talk to the Nintendo repair center
i wish you the best of luck

Dec 02, 2010 | Nintendo Wii Console

1 Answer

My niece knocked the wii off the tv and now it will not turn on what can I do?

Go to get the 800 number call them. they are really great about helping. rocket38

Oct 12, 2010 | Nintendo Wii Console

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I'm surprised it worked at all. The U.S. Wii has a 110V ONLY power supply. It is not equipped to work on 220 or 240 volts. You can buy a power supply at the following website that will work on 220/240 volt:

May 24, 2010 | Nintendo Wii Console

1 Answer

No power for the wii

Does the outlet you have your console plugged into receiving power? You could check this by plugging in a lamp or something to check for power. If it is getting power, it could be your power cord. If a power cord for the Wii is rolled up too tightly, too many times, the wires inside the cord will come loose and come apart. That may be what happened. Before sending it in or getting a new Wii, you should try borrowing someone's Wii power cord to see if it just the power cord. If it still does not work, you can try calling the Nintendo Help & Support. You can find the number by going to and clicking on the Help (or Support) link and finding a phone number.

Apr 29, 2009 | Nintendo Wii Console

1 Answer

Wii problem

Is your Wii near any other electronics? Other AV, HDMI and poer cords can cause interference and pictures to distort. Other then that all I can suggest is to unplug all cords and wait an hour. Plug everything back in. Nintendo posts this as a solution for many of the Wii problems. Hope this helps. Happy gaming!!

Aug 27, 2008 | Nintendo Wii Console

1 Answer

Europran wii

Wii consoles are region-specific and different regions also use different television standards.

You have potentially three problems:
  1. Wii consoles are region-specific. Games for US/Canada won't work in a European Wii
  2. European Wii consoles output PAL video signals. US/Canada/Japan TVs except NTSC video signals.
  3. European Wii consoles likely require 220-volt power. US/Canada/Japan is 100-120-volt power.
So now your solutions for each:
  1. You need to get games from France (or at least Europe)
    You can also look into a device called the Freeloader, but I'm not sure if it works with Wii games yet (the original allowed Gamecube consoles to play games from different regions)
  2. You'll need a multi-standard TV, or a television standards converter. Tourist-y camera shops often sell converter boxes. You need to convert from a PAL video signal to an NTSC video signal in order to connect it to your TV.
  3. Check the power adapter of the Wii. If it lists "110-240 volts" or "100-240 volts" (at least a voltage number in the 100-something range) on it, then the power supply will work and you just need an international plug adapter. You can get these from most travel stores and electronics stores.
    If the power adapter does not list a voltage in the 100-something range on it, then you will need a step-up transformer - that will convert power from 120-volt to 220-volt or 240-volt. The transformer may or may not have the right type of power receptacle, so you may also need a plug adapter. Check your local electronics store for this. Tell them you have a device from Europe and want to run it on your local electrical power. They should know what you need. If you have a choice, get one that is designed for computer or laptop use, as the cheaper ones provide "dirty" power which is fine for hair dryers and such, but bad for electronics.
Hope that helps...

Apr 02, 2008 | Nintendo Wii Console

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