An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: Roller marks on photos when printing
This printer is laser based so the toner is heated onto the page. It could be the transfer roller that is dirty. The transfer roller can be found on the door when you open the printer. It is the thin roller at the bottom. Check and see if there is a build up on it or if there is a repeating line on the larger transfer assembly which is also on the door. You can try rubbing them of with a dry lint free cloth. It may be that you need to replace it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds like dirty rollers or perhaps a bad print cartridge. If you have another ctg to replace try it first if lines are still there check the rollers inside the machine where the paper is fed. Use the sheet to match where the marks are to the rollers on the machine. When you find them clean with alcohol and let dry then try again. there are also paper feed tires that are inside the paper tray that could be dirty also.
Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.
Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.
(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.
(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.
That toner is whats showing up as roller marks on your prints.
I hope this helps. PLEASE RATE Porfavor :)
If you need more detailed help please comment back ill be willing to help. I like helping others.
if your roller mark seems grayish it could be cause by a dirty roller in the paper path, open up your printer and clean with alcohol, there were some cases that the rollers were somehow softened and causing mark along the prints if this is the case you need to send thi to a tech for a part replacement
Hi, You don't say whether the mark is a dent/dinge in the paper or whether it is a dirty or inky mark. If it is one of the rollers pressing and making a dinge in the paper you need to check for flat spots on the rollers. Do check all the rollers as the problem may be caused by another roller not gripping properly or the feed rolls being twisted therefore the one where the dinge occurs is over compensating. You can get rid of small flat spots or shiny bits on the roller by GENTLY roughening the roller feed wheels with a fine emery board. This will also clean off any dirty marks on the roller. You can clean dirty marks off the rollers with a non-lint cloth/specialist wipe. (I use baby wipes). Make sure you get rid of all the dust, as this will cause more marks. Clean the platten glass, again with a glass wipe or windowlene to get rid of any marks there. It is also worth taking out the catridges and wiping the ink surfaces. I use kitchen roll and the a baby wipe. Do test the baby wipe first to make sure that it does not damage the printer. If it is possible without taking the printer to pieces wipe the cartridge feed bars. I use a oil based specialist wipe fro this. Another thing that could cause the symptom that you describe is a piece of debris/stuck paper in the feed path. So check that the path is completely clear. You would be amazed at the impact of even a tiny scrap of paper stuck can have. If you printer has a clean cartridge utility, do that for both cartidges and run the alignment routine before using the printer again. Print a test page to check that you have got rid of all the marks. Good Luck Please send me feedback so that I know that this fixed the problem. Carrie