Question about Siemens SpeedStream Modem (4100) (SS4100)

4 Answers

Voip and speedstream 6520

My voip drops out after 3mins and 18 seconds - can you help me - i am using a netcomm voip adapter v300 and a seimens 6520 wireless modem router - toshiba laptop

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  • lkratzma Feb 04, 2008

    hi, XBRMann hope i have answered your questions -
    re 6520 seimens wireless modem
    i have DSL internet connection
    when the phone call dies i hang up the phone and call again for the same amount of time 3mins and 18 secs
    i am using the seimens modem/router with the voip adapter connected via ethernet cable
    i have updated the seimens modem/router with the latest firmware from the telstra site E752-AF5-106-71-a056-v1s
    lkratzma

  • Shuffles1 Feb 14, 2008

    I have a Seimens 4100B SpeedStream modem. I was using it for Magic Jack. Then my phone provider blocked the modem ports I need to operate Magic Jack. They want $99 for technical help to open these ports. The ports I need open are UDP 5061, TCP 80, and TCP 443. I have DSL with ethernet connection to computer.

  • Curt McNamee
    Curt McNamee May 11, 2010

    Thanks for the information, I forgot to ask a few more questions:


    1. What VoIP provider are you using?

    2. What ISP are you using (you don't have to answer this one if you don't want to...I just want to know if it's one I've had experience with)

    3. Have you verified with your ISP that they do not block VoIP sessions or kill them after that 3:18 window? (I doubt they'd admit to it even if they did).

    4. Have you contacted your VoIP provider about this? If so, what do they say?

    5. Does your NetComm VoIP adapter have the ability to log it's connections? If so, enable it and paste the logs if possible.

    I'm sorry to bombard you with a bunch of questions, but with VoIP the culprit could be one of a hundred things.

  • Curt McNamee
    Curt McNamee May 11, 2010

    I'd love to help, could you answer some questions so I can get a better handle on your situation?


    • What type of internet connection do you have (DSL, Cable, fiber, etc.)?

    • After the VoIP connection drops out (I'm assuming that means your phone call dies), can you hang up the phone and then call again?

    • May I assume your configuration is as follows:
    Seimens modem/router
    -> VoIP adapter (via ethernet cable)
    -> Laptop (via ethernet cable or wireless)

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4 Answers

Buy a different wireless modem. same here. also

Posted on Nov 02, 2008

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Buy a different wireless modem. same here.

Posted on Nov 02, 2008

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I have the same problem

Contact me at ron@mynetshack.com if anyone solves it

Posted on Feb 14, 2008

Hi, XBRMann
re 6520 seimens wireless modem
i have DSL internet connection
when the phone call dies i hang up the phone and call again for the same amount of time 3mins and 18 secs
i am using the seimens modem/router with the voip adapter connected via ethernet cable
i have updated the seimens modem/router with the latest firmware from the telstra site E752-AF5-106-71-a056-v1s
lkratzma

Posted on Feb 03, 2008

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