Question about Denon AVR-1700 Receiver

1 Answer

Back channel turn off and on

The back channel turn off and when that happens the display says h/p input on. It will switch to h/p input off, when this happens the back channel speakers work. Anybody have a clue what this is?

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  • Psaunders47 Apr 25, 2008

    I have a similar problem with my Denon 4802. However all speakers turn off, then back on when the h/p input off is displayed.

  • Anonymous May 03, 2008

    Same problem with the 2.1 channel DRA-297. All sound cuts off and
    screen reads h/p input. I don't even know what that means. What's wrong
    here?



    When it happens, the receiver makes a clicking noise. it goes back and
    forth from being on to h/p input shutdown. sounds like someone
    repeatedly flicking a lightswitch.



    Thanks to whoever can help!

  • Anonymous May 03, 2008

    Same problem with the 2.1 channel DRA-297. All sound cuts off and
    screen reads h/p input. I don't even know what that means. What's wrong
    here?



    When it happens, the receiver makes a clicking noise. it goes back and
    forth from being on to h/p input shutdown. sounds like someone
    repeatedly flicking a lightswitch.



    Thanks to whoever can help!

  • tkechub Jun 08, 2008

    AVR 4802 same issue it clicks and then goes to H/P input on and then there isn't any sound from the speakers.

  • nawnr Sep 03, 2008

    I have the same problem with a 4802. Sent to Denon in NJ they replaced the H/P jack. Worked for two weeks. Now the problem is back. Anybody find a solution?

  • messman Jan 01, 2009

    Same problem. It says H/P input on and switches the speakers off. It clicks back and forth incessantly when its at its worst. Some days doesn't do it at all. I had already sent it into Denon, but at that point didn't know this was the problem. I just couldn't get any sound and anyone whos used this receiver knows its not easy to know whats not right when its on the fritz.



    Very dissapointed in Denon and their support line is not much help- horribly long waits. So much for American made....

  • guyr-13 Jan 04, 2009

    Hi,

    from last june, i meet the same problem with an AVC-11SR (european version of avr4802 but without tuner)

    The sound disappear when the amplifier is hot, few minutes after is appear, and do this 4 or 5 times. After half an hour, all is working perfectly.

    I think this a soldering problem around the chip which perform the mute when the head-phone is plugged.

    But i didn't have any time to open and take a look...



    This afternoon, the sound totally disappeared...

    so...i'll open !



    i'll let you know



    Guy - from France

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1 Answer

Same problem with the 2.1 channel DRA-297. All sound cuts off and screen reads h/p input. I don't even know what that means. What's wrong here?

When it happens, the receiver makes a clicking noise. it goes back and forth from being on to h/p input shutdown. sounds like someone repeatedly flicking a lightswitch.

Thanks to whoever can help!

Posted on May 03, 2008

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