Question about Webroot Spy Sweeper (spysweeper) for PC

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WebRoot Removal I went to go remove it but it says cannot find webrootunins000.exe! need help I went in search menu for it but it cannot be found, went in add remove programs but wont work? any ideas?

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Re: WebRoot Removal

Lol ya ill help u u have yahoo msg im me nick_helpap ok need few tools ill send u over

Posted on Jan 28, 2008

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My home laptop has been infected with Security Tool. Any advice?

Security tool trojan will alter your .exe files and in the end you will not be able to access/run any .exe file.
AVG ver. 8.5 does not detect it either.
Manual removal:

Search in /Document and Settings for "ave.exe" and "av.exe": delete all entries found. If you cant delete them go into Task Manager and end the process called ave or av then retry to delete.

Search in C:\Windows for "ave*.pf" and "av*.pf" -> delete the entries.

In Notepad paste:



HKCU, Software\Classes\.exe
HKCU, Software\Classes\secfile
HKCR, secfile
HKCR, .exe\shell\open\command

HKCR, exefile\shell\open\command,,,"""%1"" %*"
HKCR, .exe,,,"exefile"
HKCR, .exe,"Content Type",,"application/x-msdownload"

Save this with the .inf (instead of the default .txt) extension on your desktop. Right click on the file and choose Install

Apr 20, 2010 | Webroot Spy Sweeper (spysweeper) for PC

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CAN'T FIND UNINSTALL FILE FOR SPY SWEEPER. Is causing conflicts with Trend Micro

Have you looked in the Spy Sweeper folder, most probably C:\Program Files\Webroot\Spy Sweeper and looked for the uninstaller - unins000.exe

You could always search for this file through Start>Search, select all files and folders and type "unins000.exe". It should find the file, this is the uninstaller, just double click.

You could also start in Safe Mode (restart computer and hit F8 when computer first starts) and delete the webroot folder C:\Program Files\Webroot\ . Do NOT try to delete the Program Files folder...

Good luck! Let me know if you need further help. I will check back tomorrow.

Feb 12, 2010 | Webroot Spy Sweeper (spysweeper) for PC

4 Answers

I am trying to uninstall webroot spysweeper with antivirus but cant find it to remove it, what should i do?

Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.

Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.

If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:

This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.

Dec 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot problems

I just went through this this afternoon, I spent 8 hours removing and updating and loading McAfee and running it too.

Webroot is a bad program, it is hard to remove and some of the componets just cannot be removed unless you do a search for the file and then delete it....if you need a certain dll then the anti-virus should detect that and remove or quarantine it.

I would suggest that you remove Webroot, and install another anti-virus program...I swear by McAfee, it removed over 30 problems or quarantined them, it works and is well worth the money spent....If you have Comcast, it is FREE to download on all of your computers in your home....just part of the internet service.

PS...Uniblue registry booster is no good, and another one that is hard to has spyware too.

Aug 01, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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Spysweeper program damaged after a.exe download

isass.exe is registered as the Optix.Pro virus which carries in it's payload, the ability to disable firewalls and local security protections, and a backdoor capability

How Do You Remove Isass.exe Files in Windows XP and Vista:
  1. Click your Windows Start menu, and from “Search,” click “For Files and Folders….”
  2. A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
  3. Type a Isass.exe file in the search box, and select “Local Hard Drives.”
  4. Click “Search.” Once the file is found, delete it.
How to stop Isass.exe processes:
  1. Click the Start menu, select Run.
  2. Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys ALT + CTRL + DELETE or CTRL + Shift + ESC.
  3. Click Processes tab, and find Isass.exe processes.
  4. Once you’ve found the Isass.exe processes, right-click them and select “End Process” to kill Isass.exe.
How to remove Isass.exe registry keys: (Do not delete anything other than what is listed below.)
  1. Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor.
  2. Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
  3. To find a registry key, such as any Isass.exe registry keys, select “Edit,” then select “Find,” and in the search bar type any of Isass.exe’s registry keys.
  4. As soon as Isass.exe registry key appears, you can delete the Isass.exe registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
How to delete Isass.exe DLL files:
  1. First locate Isass.exe DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.”
  2. To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Isass.exe DLL file is located. If you’re not sure if the Isass.exe DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.”
  3. When you’ve located the Isass.exe DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore any Isass.exe DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
Did Isass.exe change your homepage?
  1. Click Windows Start menu > Control Panel > Internet Options.
  2. Under Home Page, select the General > Use Default.
  3. Type in the URL you want as your home page (e.g., “”).
  4. Select Apply > OK.
  5. You’ll want to open a fresh web page and make sure that your new default home page pops up.
Block Isass.exe sites:
Stop Isass.exe processes:
Get rid of Isass.exe DLLs: %PROGRAM_FILES%\ eKerberos\ Hook.dll
Delete Isass.exe folders: %PROGRAM_FILES%\ eKerberos\

Please rate this a fixya

Feb 08, 2009 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Removing webroot spy sweeper

This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Spy Sweeper

See if you can run the program from folder,should be a .exe file,
if it runs check the version under the help tab,,,if not you have to delete it and you have to delete the keys in the registry,if you don't know how to do this, do a search for webroot ,or spysweeper with windows search,and look for the installer it should say spysweeper
install or setup, reinstall the program and then uninstall it with its own uninstaller,, the file is (unins000.exe)only uninstall if this version is older that the disk you received.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.


Oct 12, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy problems

First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)

If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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