Question about GE 24 in. GSD2000Z Built-in Dishwasher

1 Answer

Ge dishwasher model gsd6900jww

Does the main wash motor assist the drain motor in draining? Noone seems to know the answer to this. The DW will not drain all the way, i've gutted the thing and cleaned every chanel but still doesnt drain all the way. Someone else has even replaced the drain pump. There is no piston plunger assembly.Thank you.

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  • scodo Jan 29, 2008

    Thanks Ranger but....there is a drain motor AND a washer motor separately. One of our techs changed the drain motor (and the hot and neutral leads are on correctly ), and i personal gutted the whole dishwasher (drain hose , filter , there is no plunger assembly ) and the check valves are clean and clear also.

    When i put it into test mode ... and run the wash motor AND the drain motor together, it drains great!! I really think that both motors should run when draining (like the tall tube whirl pool dishwasher) but this one is not running the two together... except when i make it do so in test mode. I'm still thinking and will try to consult with G.E. Thanks Scott

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Yes, there is only one motor that controls both functions.Have you checked the drain hose??? It may be clogged to some degree or where it meets either the garbage disposal or t-tailpiece, whichever you have. Also, the impeller might look good but may be worn, and check for broken glass which is hard to see in the bottom drain area at the grate. Hope this helps.

Posted on Jan 28, 2008

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Posted on Jan 02, 2017

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9-14-14 How do I increase dishwasher pump drain pressure?


Wow, you've really tried hard to fix this problem (and describe what you've tried to do to fix it). But for me to be able to fix it, I need to know the model number, and approximately how old the dishwasher is. Does this model use a separate drain motor, or does it have just one motor and a diverter powered by a solenoid to drain the water?

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

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Dishwashwasher wont drain


can you supply the model and serial number so i can determine the manufacturer and the style of dw u have
kenmore machines are bot from different manufacturers so hard to give an answer till i know whether u have a ge , maytag ,fridgidare (etc . ) machine
how ever d/w not drainning can be pump problems plugged drain lines defective drain valves or internal valve problems timers, and motor relays can also be a factor
where the drain hose connects to your plumming is a spot where dabree can collect and not allow proper drainage

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If the dishwasher is not completely draining, your dishes probably aren't as clean as they could be either.

Most dishwashers have a filter screen to keep solid food from getting into the pump. This could be stopped up. Also look for kinks in the drain hose.

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The dishwasher runs, but never seems to wash the dishes!


Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

Concerning the drainage issue(left over water at the bottom)


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Jun 02, 2009 | Zanussi 18 in. ZDT5044 Built-in Dishwasher

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Won't Start Cycle, but will put water in bottom of dishwasher


Model # should be on inside of tub wall....but any way...

This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impeller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided

Good Luck and good day.....please rate my effort...the Fang

Mar 28, 2009 | GE Nautilus 24" Built-in Dishwasher

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This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided

Good Luck and good day.....please rate my effort...the Fang

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Model # should be on inside of tub wall....but any way...

This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided

Good Luck and good day.....please rate my effort...the Fang

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1 Answer

Ge nautilus/dw


it sounds like your dw wont drain. check air gap cap on sink, if there. then drain blocks.

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FYI, for anyone else with the same symptoms. I took mine apart and found that the seal on the motor shaft failed and over time corroded the motor shaft bearing causing it to failed. I ordered full motor assembly from the parts store.

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I have seen this SOOOOO many times in my 35+ years in the appliance repair industry.......it is very typical....here you are this is an answer I provided someone with the exact problem not to long ago..............

This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important) reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impeller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there's anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).


This is an add on I thought about later...if you know someone who has or if you have or can get and electrical spray (cleaner/lubricant) it has to be nonconducting......spray for electric motors or coils...it will help prevent this to a degree and the motor will run better.

I hope this helps...Good Luck and good day.....please rate my effort...the Fang

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