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Hover Lites RAdio-Controlled Helicopter (by 7 users)

posted by TSHO on Jan 28, 2008

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Innovage LLC is the importer for this toy for The Blue Hat Toy Company. I can find no information on Blue Hat Toy Company to see if replacemnet parts are available to fix this toy. Could you be of any assistance?

Andrew

andrew_herr@hotmail.com

On my first day flying one of the rotor blades broke. I'm going to try to super glue it, but don't know if it will work. I was hoping to find replacement parts, but looks like I'm out of luck?

My daughter was given a microscope set from this same company- Blue Hat Toy Company- for Christmas from her grandparents, and the lightsource on it has never worked. I also found there is not any information listed to be able to contact them. This tells me it does not have customer service and the people of this company probably know they sell junk. I would tell everyone to just take it back to where they bought it. If the store, such as CVS, constantly gets returns on products from this company, they will stop carrying their products.

I have the same problem.

6 Other Users Have The Same Problem

Comment by Guest, posted on Sep 07, 2008

Hoverlite helocopter looked good in package, but at $20 at CVS, what do you expect I guess. Trying to locate parts website, to buy replacement rotor like everyone else, but to no avail. Replacement parts probably more costly than buying another unit altogether. You get what you pay for, I suppose...

Comment by jc700v, posted on Sep 04, 2008

I have bought 2 of these Hover lite RC helicopters for my son(by the way his hart is broken) , and not one of them as functioned properly , They spin out of control, dont turn worth a damn, and I cannot get the helicopter to fly back to me . When it takes off it gradually flys away. I have tried adjusting the potitometer to control the spin ( how ever you spell it) with no luck . If any1 has any solutions to fixing these problems, which I doubt..let me know. I threw one of them away a week after purchase ...haha ... Thanxs for nothin and the hugh disappointment hover lite...bunch of crooks if u ask me ..

Comment by urban_behavi, posted on Jul 22, 2008

hey
I was adjusting my helicopter blade and I broke it accidently just from there where the blade starts from the centre (the blade holder from the middle) wut should I do in that case its only one side so plz help me with that and reply me at urban_behaviour@hotmail.com....thanks

Comment by wendy102, posted on Jul 11, 2008

I purchased a hoverLites readio controlled helicopter and the tail rotor blade was broken during shipment. I would like to replace this part since this is the only thing damaged during shipment.
Wendy Reese

Comment by Guest, posted on Jun 06, 2008

Same problem, while flying the hover lite a gust of wind blew it near a tree branch and the rotor broke. I would like to replace the rotor but have not found any info re: this company, bluehat toy co. I guess the next step is garbage can, Too bad it was fun while it lasted.

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Best Solution

posted on Aug 23, 2008

adlibr

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Apprentice
Rating: 100%, 1 votes

I just bought a hover Lites copter today.(8/22/08) on the bottom of the box is a sticker that reads >> "Please do not return damaged item to retail store. To buy replacement parts, call 1-800-374-2744 or please visit our websites www.bluehatbrands.com or www.hover-lites.com "

I tried the phone number before posting this and it is a valid number.

Also paperwork indicates the copters are distributed by MerchSource LLC, Foothill Ranch, California

Their info is as follows
WEBSITE http://www.merchsource.com/faq1.cfm

For Customer Support,
Please Call Us
at 949-587-9207
or e-mail us at
support@merchsource.com

Hope this helps everyone

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Solution #2

posted on Jul 27, 2008

wvp2

Rank:

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Rating: 94%, 5 votes

Blue Hat helicopter . Contact Bill at mpryor@bellsouth.net for any parts you need.

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Solution #3

posted on Sep 08, 2008

Guest

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I just bought a Hover Lite Helo and if you looked inside the owners manual it had a quick start guide on that guide there's the phone number for replacement parts 1-800-374-2744

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Solution #4

posted on Aug 31, 2008

Guest

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there stuff sucks.it wasted four hours of my life and i only got to play with for five mins.there stuff sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Solution #5

posted on Aug 31, 2008

Guest

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Print copy of above problems, take a copy to the retail store, ask them to present it to sales distributer, ask for sales-persons home phone number.

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Solution #6

posted on Jul 16, 2008

Guest

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Boycott all Blue Hat Toys until Blue Hat amends their unethical marketing strategies.

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6 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jun 02, 2008

this company has web site to look up but they can't be found!!!!!

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