Question about Sony Playstation 3 (PS3) Console

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PS3 wont start up properly

Hello my ps3 wont start up properly this is what happens i turn it on then a grey wazy line pops up and i have to wait around 5mins for it to start up the XMB (corss media bar) where i can then play my games, play, music, etc

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Re: PS3 wont start up properly

Have you performed any updates recently? If so, then if a friend of yours has a known working ps3, or if you want to buy one for a backup, see if you can swap hdds for a test. It won't ruin theirs, it's just a test to see if it might have been an update. If it works fine, and you have two sata connectors on your PC's motherboard, then you can format yours with MSDOS on the command prompt and copying your friends files over to yours. You will have to completely format your drive to remove any and all corrupted files. Here's one I found on Ebay

Posted on Jan 29, 2008

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Hi my playstation keeps freezing and everytime i follow the instructions on the playstation it freezes again. it now wont start correctly. Could you help me please ?



your PS3 is freezing simply because your console is affected by heat, so you have to cool it down. If the freezing continues even after cooling down, you can follow the steps below:

To stop the PS3 from Freezing, you could begin by putting off your console and wait for 20 minutes. After that, put it back on. Check if there's any loose cables. If there is, put them back in.

If the problem still persist, try the below steps,

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System.

Take care.

Jul 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

After i turn the PS3 on, the menu never pops up. I've tried this a couple of times and have waited 10-15 minutes and still the menu wont pop up.

Power the system on wait 2-3 minutes then hold your hand on the power button (like you would to shut it off) but keep your finger on the power button until you hear the system beep at you twice. The system will reset to default settings (It may or may not restart depending on the model of ps3 you have, if it doesnt restart, you have to turn it on by yourself) good luck

Nov 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

SWirly lines but no menu

Hi, this sounds like a hard drive problem. Try taking your hard drive out and putting it in another PS3 to see if it does the same thing. If it does, then your hard drive is damaged and needs replaced.Your hard drive is located on the side of your PS3, pop the cover off and remove the retainer screw and slide it to the front of the PS3 (pull straight out on some models).

Aug 17, 2009 | Sony Playstation 3 (PS3) Console

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My 60gig ps3 just started to have this crashing problem

it is also possible that the console melted the bus lines on the board
while taking apart the last 20 or so ps3 consoles i have noticed severe bus "leaking"i believe when this happens the console still recognizes its "funk" but can not deliver its video properly..
so in agreement with the other guy you either need a new mother board or a new ps3 whichever is currently cheeper..

Aug 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont turn on

Alright you need to put your ps3 in what is called "safe mode". First make sure there is no disc in the ps3, then turn off the ps3 in the back(main power switch), turn that switch back on, then hold the power button in front until you hear a total of 3 beeps, then let go, the light will be red, hold the power button again and you will hear 2 beep then a quick double beep, let go of power button and the light should stay green. A menu will appear, try all option working your way up from option 1 until it works. If you go through all 6 option and you are still having issues call 1-800-345-7669 to have your ps3 serviced

Aug 10, 2009 | Sony PlayStation 3 40GB System

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No signal on my TV

try connecting the ps3 to the HDMI only, now when the ps3 is off and all but the single red light is on rest your finger on the on button for about 8 seconds, as soon as you touch it it will turn on but just wait a bit and you'll here the a second beep- this should reset your ps3's video output settings. Try it out, it works for me when i go back and forth from av to HDMI.

Please remember to rate my response if helpful.

May 30, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Wont load up home screen.

Hello. Try a different hard drive. I have only seen a couple machines do this, but replacing the hard drive fixed it both times. Thanks!

Jan 17, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont start up

we have the same problem but i got one step to make it enter the system,, when turning on ur ps3 u nid to hold the switch until u hear the 2nd sound,, once that happen the system will show up but there is still a problem in my ps3,, u can see the system but it will not load games or any video icons in the system,, u will only see settings configuration there but once u click it the ps3 will freeze,, comment me if u had the same problem in entering the system,, i doubt that i need to format the hdd via pc,,

Oct 18, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


clen the disc that happen to me to gta 4 too

Jun 28, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 wont work

You've posted your problem in the PSP section. You'll get a better response in the PS3 section of the site.

Oct 17, 2007 | Sony PlayStation Portable (PSP) Console

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