Question about 2wire (1000-400108-001) Router

1 Answer

Wireless Internet My other laptop can connect to the internet using my 2wire modem with a netgear card, but the webpage doesn't load

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Wireless Internet

I am guessing you are connecting that netgear card wirelessly? Does it get an IP address? Have you tried pinging the router from the laptop once the connection has been made? Try this. Go to the start menu, click the run button and in there type cmd and press enter. Once the black command prompt is open try ping See if that comes up with anything. Also try typing ipconfig and press enter. It will show 3 things.
IP address

The gateway should be your 2wire modem.
Try ping gateway ip and see if that works.

Let me know! thank you.

Posted on Jan 28, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

N300 dgn2200 no internet connection

How to Troubleshoot a Netgear Wireless Router Print this articleA Netgear wireless router attaches multiple devices to your Internet connection, either by ethernet cable or wirelessly. If you can't connect to the Internet, the problem can be anywhere along the chain of devices and technologies that connect your computer to the Internet. Knowing how to troubleshoot your Netgear or other wireless router is an essential part of determining where the problem is and fixing it.

1Click your "Start" button, and choose "Run." Type "cmd" in the text box (without quotation marks), and click "OK." A command prompt will open. Type the following: ipconfig /all. Press your "Enter" key. A list of numbers and other networking configuration information will display.
Find your network adapter in this list of headers. If you use your computer wirelessly in many different places, you may have to scroll through a lot of different options to find your adapter. If you connect to the Internet using a cable, look for a header that begins with "Ethernet adapter Local Area Connection." If you connect wirelessly, look for a header that begins with "Ethernet adapter Wireless Connection." You will usually only see an IP address displayed under one header in either category.
3Record your IP address and default gateway on a piece of paper or in a text file. If your IP address is or begins with 169.254, unplug your Netgear router from its power source. Unplug your cable or DSL modem as well. Be sure to unplug both devices; turning them off with a power switch may not have the same effect. Wait 20 seconds before plugging the modem in again. Wait for the lights on the modem to light up. Plug in your Netgear wireless router again. Wait for two minutes. Use "ipconfig /all" again. You should have a different IP address now.
4Ping your default gateway. At the command prompt, type "ping" (substituting your default gateway address for You should receive four responses, all of which will begin with either "Reply from" or "Request timed out." If you receive "Request timed out," unplug your Netgear wireless router from the power source for 20 seconds, and plug it in again. Wait two minutes before using "ping" again. If you receive "Reply from" responses, check to see if your Internet connection is working again.
5Open a Web browser. In the address bar, type "" (substituting your default gateway address for Press "Enter." If you have password-protected your Netgear router, you will be prompted for a username and password. The default username for a Netgear router is "admin." When you have successfully entered the username and password, your Web browser will show you the configuration page for your Netgear wireless router.If your Web browser never loads a Web page or prompts for a username and password, you're not communicating with your Netgear router. Double-check the address you typed into your address bar. If you've typed it correctly and your connection is wireless, either your wireless card has a problem or your Netgear router is not correctly sending a wireless signal. Make sure your wireless card is enabled (using Windows' built-in Network Connections applet or the third-party software that came with your wireless card). Make sure your connection settings (SSID, security type, and key or passphrase) are correct for your network. Look at the lights on your Netgear wireless router. The wireless indicator light should be green. If it's orange or not on at all, your router is not sending a wireless signal.
Make sure all the settings on your Netgear configuration page are correct. Most Internet providers use a dynamic IP address and DNS server addresses. Some Internet providers require a login, and some do not. To be sure, refer to the configuration information your Internet provider gave you when your Internet access was installed, or call your Internet provider's technical support number.
7Click on "Wireless Settings" on the navigation bar on the left-hand side of the page. If you were not able to reach the configuration page wirelessly and had to connect to your Netgear router with an ethernet cable, make sure these settings are still as you defined them when setting up your network. If not, either change the settings to suit you, or change the configuration of your wireless card to match these settings. Be sure to click the "Apply" button if you make any changes.
8Click "Router Status" on the navigation bar on the left-hand side of the page. Under "Internet Port," check your IP address. If the address begins with 169.254, you're not communicating with your cable or DSL modem. Unplug your cable or DSL modem from its power source for 20 seconds, and plug it back in. Wait two minutes, and refresh this page.If your IP address still begins with 169.254, there is a problem either with the cable connecting your Netgear wireless router to your cable or DSL modem, or with the modem itself. If your IP address is, there is a problem with your Internet connection, and you should call your Internet provider's technical support.
9Record all your configuration information before trying to reset your Netgear wireless router to the factory defaults. Resetting may fix your problem, but it will wipe out all your configuration information, and you will have to reconfigure your Netgear router from scratch afterward. To reset most Netgear routers, use the tip of a pen or an unbent paperclip to press and hold the reset button on the back of the router until the test light blinks. Release the button, and wait two or three minutes. Connect to the router's configuration page in a Web browser. Log in with the default username and password, and configure your router. You may have to connect to the router with an ethernet cable to perform this initial configuration.

Tips & Warnings
You can use the "ipconfig /all" command on almost any computer that connects to a network or the Internet. If "cmd" doesn't open a command prompt, you can use any method your operating system allows to open the prompt or shell. If your Netgear wireless router is not sending a wireless signal even after you've powered it off, waited 20 seconds and powered it back on, you can use an ethernet cable to attach a computer directly to the router to continue troubleshooting.

Jan 07, 2012 | NetGear Routers

1 Answer

Can't get computer to connect wirelessly to internet

Clarification of exact issue / error would be helpfull but with the limited info one thing springs to mind

check on your router wireless security setting that mac filtering is not enabled if it is you will have to enter the mac address of your wireless card into the allowed table .

Regards Al "Alstech"

May 25, 2009 | 2wire HomePortal 1000HG DSL Modem and...

1 Answer

File sharing problem after installing Netgear DG834G ADSL/Wireles

- Run the Windows Network Wizard in each computer on the network.

Mar 10, 2009 | NetGear DG834G Router

1 Answer

Just bought a 2Wire Gateway, router/modem.

Try contacting your internet provider for set up instructions.its probably a configuration problem.RICHARDM69

Dec 01, 2008 | 2wire (1000-400108-001) Router

1 Answer

Cd won't load on computer

You may configure your router without using the cd.

Using an ethernet cable, connect the router and the laptop so that you can configure it for internet connection.

1. check physical connection. modem to internet port of router. laptop to numbered port of the router.
2. check lights.
3. on your laptop go to the command prompt. (type cmd on the run window)
4. type ipconfig/all on the black screen
5. look for ip address. IP address should be in this range 192.168.0.*
6. open your internet explorer browser then type
7. type admin on the username then password or 1234 on the password box.
8. configure the router for dsl or cable connection. don't forget to save
9. check if you have internet connection. if not, power cycle the modem and router.
10. once you're online, go to wireless tab. set your ssid (any name you want). set your encryption (either wep or wpa) don't forget to save
11. unplug the ethernet cable from the laptop and the router.
12. if the wireless card of the laptop is configured, you may click the wireless connection icon at the system tray (near the clock). enter your ssid and encryption.
13. you should have internet connection.

Nov 02, 2008 | NetGear WGR614 Wireless Router

1 Answer


The 2wire dsl modem/router cannot be use with a another cable modem , since this 2wire device is also a modem/router and its made for the DSL conenction that's why it wont work with Cox cable, the best thing that you can do is to ask Cox to give a wireless modem/router like this 2wire so you can still use the wireless connection of your computer..

Hope that helps..........

Sep 06, 2008 | 2wire (1000-400108-001) Router

2 Answers

Red light

Can any computer connect to the internet?
You said you connected the computer with the cable to the 2wire using an ethernet cord, did it go to the internet?

Do you have a modem connected with the 2wire? (not a computer modem)

Do you have the DSL package or Cable package from Time Warner?

Aug 24, 2008 | 2wire 1800HG Router (RG1800HG00)

1 Answer

Internet connection to home PC after adding netgear wireless to laptop

You have'nt specified whether your pc is connected to netgear or not. If yes then firstly it should be hard wired into the router to check connectivity.
Now on your PC Click start>run>type in cmd>in the command prompt screen that opens up type in ipconfig and press enter
it will display the ip address
if ip address is
and default gateway is and still you're not able to open webpages run this command in the same command prompt screen netsh winsock reset catalog.......
You''ll be able to access webpages...
If ip address comes out to be something else get the drivers of nic card reinstalled on your PC.

Apr 22, 2008 | NetGear WGR614 Wireless Router

1 Answer

Problem in reconfiguring WGR614 v5 after reset


You should configure the 2wire to a bridged modem for the autentication to work on Netgear.check with your ISP for configuring your 2wire to bridged modem

Cheers !!

Feb 24, 2008 | NetGear WGR614 Wireless Router

Not finding what you are looking for?
2wire (1000-400108-001) Router Logo

Related Topics:

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Routers Experts

 C. Dante
C. Dante

Level 3 Expert

623 Answers

Bob S

Level 1 Expert

15 Answers


Level 3 Expert

2072 Answers

Are you a 2wire Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides