Question about HP PSC 1510 All-In-One InkJet Printer

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Scanner Problem Every time I try to scan something, be it a picture or a document (doesn't matter what setting), from either the HP Director or the Start Scan button I get a Windows Installer with the title of "Scan" that pops up which eventually asks me for a CD to install it. Seeing this, I figured I'd uninstall then entirely reinstall the software for the printer, update it and try again. Same problem. When I try exing out or canceling the installer, it perpetually pops up for several minutes. I haven't seen anything like this.. Any suggestions?

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Re: Scanner Problem

Perform a clean and "No bloated" installation of the hardware.
Uninstall ALL the HP printer software, disconnect the PSC and reboot the computer.
When windows finish to load, connect the PSC again, the new hardware wizard will show up, follow the instructions with the HP Installation disk in the drive.
IMPORTANT: When a silver sand glass show up in the screen, CANCEL the installation of the HP software (this is by clicking "CANCEL" button or by no accepting the license terms). This will install only the PSC Drivers and nothing else.
Use a TWAIN compatible program (Windows imaging, photoshop, paint shop pro) and try scanning again.

Posted on Feb 04, 2008

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When I scan a document and choose 'save a copy' to the desktop, it is in pdf format. Instead I need to scan and have jpeg. How do I do this?

  • open hp director (click on the hp director icon) on the computer
  • select the option SCAN PICTURE to automatically set output type to jpeg
  • if that does not work,click on settings on the top,scan settings and preferences,select scan document settings or scan picture settings or the scan preferences menu
  • change output type from there

Jul 27, 2011 | HP PSC 1510 All-In-One InkJet Printer

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I want to scan to my documents and the scan only scans to photo essentials. What do I do?


How are you scanning it ? From HP Solutions Center or HP Director ?

Try this step.

Open HP Director or HP Solution Center.

Under Settings you will find Pictures/Document Scan
Below you will find option like File Type : Choose JPEG or PDF

Save it.

IF this does not work, the best option for you is to uninstall HP Photosmart Essentials from Add/Remove programs ( or Control panel - Programs and Features )

But however, by default the pictures/documents are still saved in MY Documents - My Scans folder even if the Photosmart essential pop-up after you scan


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Mar 28, 2011 | HP Photosmart 4180 All-in-One Printer

1 Answer

L want to scan a document with hp office jet 4355 how do l get scaning option from my computor

1.Turn on your computer and wait for it to boot up, then turn on your printer.
2.Locate the " HP Image Director " icon on your computer and double click it.
( This icon was placed there when your printer was installed on your computer )
3. A screen will appear showing the scanning options available on your printer.
4. Place your document or picture on the printer's glass top.
5. From the HP Director screen, click on the appropriate button to start the scanning operation.
The scanner will perform two passes, the first; is to preview your document or picture and to
make changes, if necessary, the second; is the final acceptance of the document or picture
and save it on your computer.
All scanned pictures can be viewed in the HP Photo Gallery and the My Pictures folder
Documents can be viewed in the My Documents folder.
I hope your scanning goes well.

Feb 07, 2011 | Printers & Copiers

2 Answers

How do you scan a picture?

simply installoffice 2003 and there will be microsoft office tools select microsoft office document scanning select scan new document.....first of all u have to install printer drivers my dear friend

Mar 11, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

How do I use the scanner?

if you have installed software for your pritner on computer, there must be an icon for hp director on desktop. open hp director window by double clicking on it. then you will get options for scan picture and scan document on this window. hit any one of them to start scan.

Dec 15, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

How do i use my scanner

If you have loaded the software for the printer/scanner.
Go to your HP director Icon and start this program.
you should see your Scanner / printer listed under Select device.

You can place a document/picture in the document feeder on top.
OR you can place the document / picture directly on the glass.
(Lift the hinged lid to reveal the scanner glass)
Don't worry the document feeder uses a different scan wand.
Now document / picture in place select the Scan document or Scan picture icon from the HP director. Depending on which type of document you have placed in / on the scanner.

Scanner should warm up then scan presenting you with a preview image. From here you can decide what and where to go.

You are not limited to just the HP director.
Other applications can use the twain source to activate your scanner software. This will transfer the scan to your application.
Irfanview is a prime example. Image viewer that will let you "Acquire" and image from you scanner. Be sure to select the twain source.

Good luck!

Nov 10, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Scan to computer

Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)


Here the main site for the scanner - click here

Nov 18, 2008 | HP Printers & Copiers

1 Answer

Hp printer scanning prblm

Are you able to make copies only (just press copy color or copy balck and check)
And are you able to scan pictures.
If yes then make sure you are scanning from HP Director as Scan documents and follow the on screen direction.
If you do not get the option to scan documents then in HP Director go to> Settings> Scan Documents settings> You will see a option saying promt for these setting at the time of Scan> Put a check mark on that and click on Apply and ok and then try scanning document.
If this does not work the go to Start> Control panel (or Start> Settings> Control panel> Then printer and other hardware or Scanners and cameras> then Right click on the Printer icon> and scan from the options there.

Good Luck

Aug 22, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Scanner will not save to computer

By default, the HP all-in-one sends all scans to the HP Photo & Imaging Gallery for you to preview. Suppose that you want to scan your photos directly to email instead. To do this you will need to modify the destination assigned to the front panel scan button. Here is how to do it:
  1. If you have not already done so, open the HP Director and click Settings , point to Scan Settings & Preferences , and click Scan to… Setup . The Button Settings dialog box appears, with the Destination List tab on top. The HP all-in-one automatically inventories your computer and lists all the possible scan destinations for you in the Available Scan Destinations list.
  2. Using our example of scanning directly to email, select the Email destination in the Front Panel Destination List and click the Move arrow to move it to the top of the listing.
  3. Click OK to save the new destination setting and close the dialog box. All of the scans you do using the HP all-in-one front panel buttons will now be sent directly to your email program, instead of to the HP Photo & Imaging Gallery.
  4. Click Scan Picture or Scan Document in the HP Director to scan using your new settings, or click a Scan button on the HP all-in-one front panel.
Setting a default scan profile Use the following steps to apply a scan profile to all future scans.
  1. If you have not already done so, open the HP Director and click Settings , and click Scan Settings and Preferences .
  2. Click one of the following, depending on the type of scan profile:
    • Scan Picture Settings
    • Scan Document Settings
    • Button Settings The corresponding dialog box appears. If you chose Scan Picture Settings or Scan Document Settings , the Scan Settings tab is on top. If you chose Button Settings , the Scan Button tab is on top. All of these tabs have the setting you need, Apply Scan Profile .
  3. On the Scan Settings or Scan Button tab, click Apply Scan Profile and select the scan profile that you want.
  4. Click OK . The scan profile that you selected will apply to all future scans for the scan type that you selected.

Apr 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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