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Re: it won't hold the number of songs it should
CUSE FORMAT YOUR doing is hi quilty i bet 1 gb player is 1000mb small songs are 1.5 mb 2 bigger songs are 4 to 6 mb so u can see it uses more space if u transfer quilty is set to hi quilty ok in the meadia player way u rip[ and convert
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Ok just fixed mine by pushing pin into reset hole. Hold play button turn zen v back on format player. yes you will lose your data but its better than buying a new mp3 player. download zen firmware update plug player in and update. This problem is caused by a corrupted file so the only way to fix it is full formate.
A little known feature on this player is the ability to use bookmarks, up to 10 of them. Many of you listen to podcasts or audio books which may be fairly lengthy and if you have to stop in the middle of what ever you're listening to, normally when you go back to your player you would have to start all over again.<br /><br />A note about <span style="font-style: italic;">"resuming playback":</span> If you shutdown during playback of a podcast or audio book (not pausing or stopping playback first) your Zen will automatically resume playback when you start it back up.<br /><br /><span style="font-weight: bold;">Zen V Plus Bookmarking</span><br /><br />You can insert bookmarks during playback. A bookmark helps you mark a point within a track, so you can return to it at a later time.<br /><br />You can use up to 10 bookmarks at any one time.<br /><br /><span style="font-weight: bold;">To insert a bookmark:</span><br />
<li>In the Now Playing screen, press the Options button and select Set Bookmark .</li>
<li>For ZEN V Plus, you will need to press and <span style="text-decoration: underline;">hold</span> the Options button. Playback pauses and the Set Bookmark screen appears.</li>
<li>Select a bookmark number.</li>
<li>Your bookmark is assigned to the selected bookmark number. If all 10 bookmark numbers have been assigned, you can replace an existing bookmark with the new one or you can delete a previous bookmark.</li></ol><span style="font-weight: bold;">To delete a bookmark:</span><br /><br />
<li>Press and hold the Menu/Back button. The main menu appears.</li>
<li>Select Music Library and then Bookmarks .</li>
<li>Go to the bookmark that you want to delete.</li>
<li>Press the Options button. For ZEN V Plus, you will need to press and hold the Options button.</li>
<li>Select Clear Bookmark.<br /></li></ol><span style="font-weight: bold;">To go to a bookmark:</span><br />
<li>1. Press and hold the Menu/Back button. The main menu appears.</li>
<li>2. Select Music Library and then Bookmarks .</li>
<li>3. Select the bookmark that you want.</li></ol>Note: The Bookmark feature is not applicable for contents played from the memory card for players such as ZEN 2GB,4GB,8GB,16GB, 32GB and the ZEN X-Fi Series. ZEN Xtra also supports bookmarks though you cannot place two or more bookmarks for one song or audio book<br /><br />
As a first try though, I think it sounds like there is a library issue on the player itself. Try a hard reset (push an opened-out paperclip into the reset hole on the side). This should then mean that the player re-builds the library of existing files when you next turn it on.
I had the same repeating problem with my Zen V Plus 2GB. There is a tiny hole on the left side of the player, underneath the on/off switch. Stick a paperclip in there and press gently to reset your player. I lived for 6 months letting the battery wear itself out before I discovered this reset hole. I finally found the offending piece of music and deleted it from the player. I haven't had any problems with my Zen freezing since deleting that song. Pay attention to whether it always freezes on the same media, that might be the source of your problem.
If you don't mind losing your music that you stored (not too sure if you do lose your music, but just in case),
find the reset hole on the side of the player, below the power/hold switch, push it with a paper clip or something of that size.
If that doesn't work, wait for the battery to die completely, then charge and turn it back on.
I had the same problem. You have to hold down the back button when you highlight the selected song. That back button is also the options button if you hold it down. You'll see a menu if you do it correctly. Then just scroll down to delete song and BAM...