I am having a hell of a time installing my creative zen micro mp3 player on my new computer with windows vista. I have been going in circles chasing ghosts of drivers, organizers, firmware and so on. Help pls.
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All support for the Zen Micro is on next site:
Driver support for Vista and earlier Windows Operating Systems.
hi,,not sure if u have tried this yet ,,,but open up windows media and sunc the zen,or change the setting on the zen in windows,as a portable device,,,if that doesnt reconise it, u have to reinstall the zen driver disk,,and click on full install instead of recomended installation,,
Try the recovery tool from here (this is relevant to your recovery mode question also), but not all mp3 players will work with Windows Media Player 11 - causes a DB corruption - roll back to Windows Media Player 10 if this is the case:
I just got a ZEN Micro 4GB player for free due to Firmware problem. This totally fixed the firmware issue. Windows XP PC with Media Player 10 and the latest driver and firmware from creative. Once I had all that I plugged in my player, let it recognize and then re-flashed to latest firmware. BAM now the play is working perfectly and I can sync music to it. Thanks for the fix.
OK to everyone who messed up the firmware of Zen Micro and run vista, u r all idiots, including me. my zen was stuck in recovery mode and recovery menu as everyone experienced and tried to upgrade the firmware via the firmware updater that didnt work, right? ok through research and time i came to realize that what was causing the updater to fail (...please connect your media player...) is windows media player 11 (ELEVEN !!) zen update firmware will work only with windows media player 10 (TEN !!) installed. y? i dont know and i dont care anymore now that my micro is fixed up and running with the latest released firmware. method 1: u can find smne with xp and wmp10 (rare) install drivers and run the updater or method 2: u can DIY and since it is impossible to uninstall wmp11 i did the unthinkable, no no not format and install xp to use wmp10 no no.
instead i used a program called VIRTUAL MACHINE WORKSTATION 6.5 (for links keep confidential suppling ur email to me) this program will allow u to install and run several operating systems at a time regardless of your current hardware, it will run as an application in vista O/S. so i installed xp pro (on vmware 6.5) that i had handy somewhere, and then the drivers from the creative disc. then i run the firmware updater and yes it recognises my zen for the first time and loads a brand new firmware. easy as that, zen reboots and main menu appears, what a joy.
so all i used was: vmware 6.5 xp pro (wmp10) creative disc firmware updater by creative
installing operating systems on vmware is very easy and doesnt require restarts etc.. u can switch through vista and xp like a window application just like that.
hope this helps, zen micro is by far the ultimate mp3 player for its sound breathtaking performance and loudness, totally worth the trouble. this is 100% fixable
vista is not supported . you can try this: you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.
If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade