Question about Sony KV-27FS13 27" TV

2 Answers

Buttons on top of TV don't work

My Sony KV-27fs13 is stuck on Video 3. The power button is the only button that works. The other buttons on the top of the TV don't respond when pressed. I suspect that one of the buttons is stuck in the on position. I have already attempted to reset the TV by unplugging it and waiting a few minutes to plug it back in. This had no effect.

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  • mbutcher Jan 29, 2008

    The TV does not respond to the remote. The reason I think a button is stuck has to do with when I push the menu button on the front of the TV beneath the screen. As soon as the menu button is pressed it immediately begins scrolling down through all the different choices even though I have not pressed any other buttons. The menu button and the power button are the only buttons that respond to being pressed.

  • mbutcher Apr 12, 2008

    I had to have the tv serviced. It was a $130 repair and they had a difficult time finding replacement parts for this tv. It now works great.



2 Answers

Keypad switch assembly is most likely defective. This type of defect is common from cleaning the set with liquid cleaners and some leaks through. There may also be some damage to the some other components because of the mismatched load of the keypad circuits.

The set will have to be properly serviced to fix this fault. The cost will not be inexpensive to fix this.

Jerry G.

Posted on Apr 11, 2008

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Try to press them a bit harder, sometimes they become oxidize due to non use. If there was one that is stuck, you will not get any of them to work even the power button.
Try using the remote control.
Good Luck.

Posted on Jan 28, 2008


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