Hi, I have had a epson stylus c62 printer now for about four years.
Just recently it has been giving trouble. When printing, only the black ink comes through. I have replaced both the black and colour cartridges but the problem is still there.I have done the standard cleaning procedures but this has not helped. Please can you help
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does it print colour ?? have you tried printing a colour document i have experienced with some clients where the b&w wont print but colour will. otherwise it is better almost to just grab a new AIO inkjet
If both lights are flashing, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced (see later). You can overcome this problem temporarily by using the SSC utility - download from
and reset the Protection Counter. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. A copy of the service manual is available from a number of sellers - just Google "Epson C62 Service Manual". You will often find them for sale very cheaply on E-Bay.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.
More info is needed. Does the printer print normally from Windows programs? Is the "microstation" running under Windows, or if not, what operating system? If it's not a standard operating system that has C62 drivers (DOS, Windows, Linux, Mac), you will have to write your own driver I'm afraid. Let me know.
If your printer documentation includes any troubleshooting
information, perform those troubleshooting steps. If possible, perform a self-test on the printer. These
"self-diagnostic" tools can often resolve or diagnose basic issues with your
hardware. also: -click start, point to setting and then click on printers - right click on the printer that you want to check and then properties - verify that all of your printer properties are configures as recommented by your printer manufacturer. to do so, view the documentation included with you printer -if needed go to control panel and then to printers/cameras and try to set up your printer through there, you may need to update drivers.