Question about HP LaserJet 3055 All-In-One Printer

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Hp laserjet scanning problem

My laserjet software won't load properly whereas it once had been. Also I am unable to scan.

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Re: hp laserjet scanning problem

Reinstall the software for your printer mite resolve the probem.
Good Luck

Posted on Jan 27, 2008

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Unable to scan on laserjet m1132 MFP

Hello you have to open the HP LaserJet Scan.
In the HP program group, select Scan to start HP LaserJet Scan
Select a scanning destination
Click Scan.

Here is a user manual in more details:

You need adobe reader to read the content.

Good luck

Dec 31, 2012 | HP LASERJET PRO M1132 MFP

1 Answer

II downloaded the software for HP PSC 1100 all in one printer. I can print but it won't scan.

Use product no to down load the full feature drivers, check OS support also..

Oct 05, 2011 | HP LaserJet 1100 Printer

1 Answer

I have an HP Laserjet CM1015 Priner/scanner and an HP pavillion running Windows Vista. When I try to scan anything it says an error occured communicating with scanning device and check it is connected...

I had this too on my Vista. I re-installed the original software that came with the printer and the scanner then worked OK. My problem was always triggered when HP automatically downloaded 'updated' software, so I would disable the update feature as it only causes problems!!

Hope this works for you.

Dec 17, 2010 | HP Color LaserJet CM1015 Printer

1 Answer

I get an error message when I scan. It says Error

ISSUE: The error Waiting for PC is displayed on the control panel when scanning, using the Start Scanbutton on the control panel. The user will also notice a Not Setup on PC error when pressing theScan to … button. Note that scan from the PC works properly without an error. SOLUTION: The probable causes for this issue are listed below:
  • Firewall denying access to PC
  • Device polling not enabled
  • The scan to function is not enabled in the HP Toolbox
  • The destination has not been added to the Scan to button from HP toolbox
  • The HP Toolbox is losing the scan to destination
How to troubleshoot this issue:
  1. PC protection software such as firewall software may prohibit proper communication between HP AiO products and Toolbox and scanning software. Firewalls may need to be reconfigured to allow Toolbox to communicate with the AiO. The Toolbox software is similar to Microsoft Outlook and Internet Explorer in this way. Temporarily disabling firewall software may be helpful in determining if it needs to be reconfigured for Toolbox to operate properly. Please contact your third party firewall software vendor if assistance is needed to reconfigure the firewall. The following third party support Web sites may be useful:
  2. When Device Polling is turned off, the Alerts and the Scan to e-mail or folder options in the HP Toolbox are disabled, and the START SCAN function on the HP LaserJet AiO product control panel is also turned off. CLICK HERE for instructions on how to turn on Device polling.
  3. To program the device SCAN TO ... button, view the device settings. Open the HP Toolbox and click the Scan to tab. For more information, CLICK HERE to view the document titled HP Color LaserJet 2840 AiO Series Products - How to use "Scan To E-mail" or "Scan to Folder" from the Device
  4. The User loses the folder when choosing to save scanned files under the Scan to Folderoption of the Scan to Tab. The User also may lose the email settings under the Scan to Emailoption of the Scan to Tab. The User restarts the toolbox and it works for some time and the problem repeats again. Perform the following in the order listed to resolve this issue:
    1. Run the Fix Scan Utility and see if it resolves the problem. Click here for the Fix Scan Utility at If not, proceed to the next step.
    2. Check the firmware version and make sure that it is up to date. print a configuration page to see what the current firmware version is. Compare it to the latest version offered on Click here for at . If it is not the latest version then upgrade it to the latest version available on the web.
    3. Download the Software Update Version 3.0 from and install it. Click here to download the software update from
  5. For Toolbox Reset Persistent Data issues, CLICK HERE to view the document titled HP Color LaserJet 2800 All-in-One series - Toolbox Reset Persistent Data
  6. If the issue persists, uninstall and reinstall the printer software. CLICK HERE to view the document titled HP LaserJet 2820 and 2840 AiO Series Products - Uninstalling or Removing the Printing Software and Shared Components

Apr 07, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

I have a HP LaserJet 3055. I bought it when I was using XP but I now have a new computer using Vista. I have downloaded and installed from HP the installation setup program for Vista - followed all the...

As i understand that you u r able to print and copy fine which ensure that there is no issue with the connectivity and scanning device.
However next troubleshooting comes in picture is software as per you have mentioned that yoiu have downloaded and installed the complete software couple of times still the issue persists.
In that case we need to Programn Scan to option in the printer software and on your all in one.

HP LaserJet 3050, 3052, 3055, 3390 and 3392 AiO Printer series - How to Program the Scan To Button and Create New Destinations
The Scan To button must be programmed before it can get used. However, some destinations are programmed by default if the all-in-one is directly connected to the computer.
To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above step
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

Dec 21, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanning not happening in Hp lasejet 2840 in windows vista

check to see if that printer requires direct plug into wall socket. and did that printer driver come on cd or did you get it from

Dec 12, 2008 | HP LaserJet 2840 Printer

1 Answer

Hp laserjet m1319 mfp series

Are you using the software that shipped with the machine? I use the" HP Scan To" program which allows me to scan it to a slew of file types.

The only downer: I can't put the software on more than 1 computer. Apparently, it recognizes that the printer is hooked up to another machine and won't let me install any drivers on other computers (except the print driver).

Sep 25, 2008 | HP Laserjet M1319F Laser Multifunction...

3 Answers

I purchased a HP LaserJet 3050

The instruction to use scanner in HP Laserjet 3050

Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet
3050/3052/3055/3090 all-in-one, and then click Scan.

Click Setup.

Select Change the destinations that show up on the all-in-one control panel when I press
the Scan To button, and click Next.

Select Allow me to scan by pressing the Scan To button on the all-in-one....
Move the destinations from the PC window to the All-in-one window.

Click Update. See the online User Guide for complete information

Source : Manual for HP Laserjet 3050

Thanks for using Fixya


Sep 11, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

Scanning Problem

first of all uninstall the software completely,reboot the system,install thesoftware n connect the the printer only when asked by the software

Jan 27, 2008 | HP LaserJet 3055 All-In-One Printer

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