Question about RCA DISH Network(r) 311 Satellite System

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Dish 500 and receiver 311

Do you know if the dish 500 will work with a dish 311 receiver

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  • Mardo20 May 17, 2008

    I have the same setup - The receiver gets the sat signals great, but each channel says that I have to upgrade. Otherwise, I don't get any channels to view.

  • kimane Jul 22, 2008

    I have dish network 311 that needs to be unlocked.....is there anyone who could offer so help in order to get it unlocked? Thanks in advance.

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  • 78 Answers

100% yes. that's what it is supposed to be connected to.

Posted on Apr 29, 2008

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1 Answer

Dish 311 will not power off


Something is wrong with the box. It is their box and they will come and fix it. Call them.

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Hi lisac1351,my name is Mike Houston of DISH Network and I was reading over your post and ifthe 311 receiver is not getting any power please unplug it for 10 seconds.After plugging it back in within 3 to 5 minutes you should see the power comingon, if you have any questions about this please contact me directly at michael.houston@dishnetwork.com.

Mar 15, 2011 | RCA DISH Network(r) 311 Satellite System

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Hello! Daniel Busa here with Dish Network's customer service department. If you're getting the 311 message this is most likely an indication your hard drive is bad. Try unplugging it for ten seconds if it persists you may need a replacement. If it does persist I will send a replacement please e-mail me at : daniel.busa@dishnetwork.com

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My 311 is connected to a dish 100.2. It has worked fine for a while. A few days ago it lost signal. I ran a swith check and it said there was fewer satilites than normal. Well I checked out the dish and it...


firerun1,

When you get the message 836, found fewer satellites than previously detected, it usually indicates a problem with a component between the dish and receiver. Normally a tech needs to be sent out to find the problem and to fix it.

Depending on the number of receivers you have active on your account, you may have a loose cable to that receiver if other receivers are working okay. If you have a switch between the dish and receiver, a port on the switch may be bad. If this is occurring on all your receivers, you'll need to call Customer Service to setup a Tech visit.

I hope this helps.

Ray Calo
DISH Network

Nov 07, 2010 | DISH Network 311 DTV Receiver

1 Answer

I changed out a tv and dont know how to program without a recieve


If you have a 311 receiver or any single/solo receiver than you will need to put the new set on channel 3. If you a have a duo receiver try 60air or 73cable. Thanks for using Fix Ya.

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the only way to unlock it without the code is to contact dish network

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try a reset on it. push and hold the power button down for 5 or 10 seconds untll it goes off. it will then "acquire" satellite and reload program info and then it should work right.

Apr 28, 2008 | RCA DISH Network(r) 311 Satellite System

1 Answer

Dish 311 won't detect switches


dishnetwork is kind of tricky on the detect switch thing. sometimes if you are having troubles on just one receiver you have to run detect switch over and over again, sometimes as much as maybe 20 or 30 times. if it still doesn't work, hope you have a service plan so they will send you another unit to switch out. also try a different LNB ( low noise block downconverter) and check switch a few times. i know that sounds kind of stupid, but it works sometimes.

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1 Answer

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