Question about Acer AL1916W 19" LCD Monitor

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'input not supported'

I bought an acer 1916wab 19" widescreen, not sure this question belongs here, but all I get after windows starts is a message saying 'input not supported'. I also noticed a sticker on the base of the monitor saying 'for Windows vista'. I am running Windows XP professional version 2002. Will this monitor work with my system (446MHz, 320 ram)? How do I get it to work? I also have an Acer AL1916WAB and have a "floation" error message that says "Input not supported". The problem is that I cannot view anything on the screen to be able to get into the control panel. The screen just remains black.

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I think you have problem with video card or cable, not with two almost similar moitros.
You should check:
Another monitor connected to your pc (test videocard)
the VGA cable's pins

more than that info required

Posted on Jan 27, 2008

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Yes it will but u need to adjust it to 1024x 768 60 hertz in settings menu ok

Posted on Jan 27, 2008

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  • nick helpap
    nick helpap Jan 27, 2008

    setting from old scren are wrong so boot in to safe mode hold f8 at start up u see bios startup dont u or no hit f8 then select enable vga mode ok this will reset video adpoters to defult 800x600 16 bit 60 hertz ok

  • nick helpap
    nick helpap Jan 27, 2008

    al;so the native reslotion on a 19 in is 1440x900 your video card cant handle this out put resltuoin ok dl allleatest driver for video card but u need hi end model video card to suport better screen like this least fx 5500 pci ok to go in so for now use what i said ok 1024x768 at 60 hertz in advaced screen prpoteries ok

  • nick helpap
    nick helpap Jan 27, 2008

    mark me as fix ya ok

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What resolution are you trying to run? The native resolution for your monitor is 1440 x 900, setting to that should fix your issue

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Try starting Windows in Safe Mode. During boot, before windows starts loading, just keep tapping F8, until a menu appears in which you can select Safe Mode. In Safe Mode, set the resolution to a safe, low value in the control panel. Then reboot normally, and everything should work fine.

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First install another monitor so Windows will load.
Then right click on "My Computer" and select "Properties", then click on the "Hardware" tab and click on "Device Manager" button. In the list and click on the "+" sign next to "Monitors" then right click on the monitor in question and select "Uninstall", then click "OK" and close all windows and "Shut Down" your PC. Install the monitor in question again and start your PC and wait 10 minutes or so and XP will set up the monitor like it's the first time you installed it.
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just had this problem and just fixed it. all you need to do is unplug it directly from the outlet then turn on it worked for us so hiopefully it will work for ya'll

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