Question about RCA EZ101 HD Camcorder

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EZ101 gets "unknown usb device" error.

Have XP w/SP2 fully updated. Bought unit new,has had "tlc",not a scratch on
it. Problem started about 6 mo.ago. The program would load 10% of the
vids & completely lock up. (pgm.not responding). I found the EZ101 Restore
utility,that fixed the problem,several times. Now I get the "unknown usb
device" error,& the restore utility displays "no supported devices detected".
Looked at the device instance id & get "USB\VID_0000&PID_0000\4&2769D
55C&0&2". It does the same thing on another pc,but with a different instance
ID. ????? Is there any fix ? PC does not see it as a camcorder.
Any help would be appreciated.
Thanks in advance,Bob.

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SOURCE: EZ201 Rca Small Wonder Camcorder

It isn’t your computer: this camera (although it is otherwise great) has serious interface issues with computers. Mine is driving me crazy and I am in South America, so all I can do is rely on these tech forums to try to get some clues. When I connect my camera to my computer, sometimes the computer sees it and it transfer files and edits just fine. Other times it sees and transfers, but then the software wont edit (says there is an error). Other times it sees it but the computer says it doesn’t recognize the device, and the software therefore wont run to upload the files. However, if I leave it plugged in long enough, *sometimes* like an hour later, it just all of a sudden recognizes it – but sometimes it never does, all day long. Sometimes I plug it in and it doesn’t show up on any drive at all, even if I change it from one USB port to another. There is a newer laptop here running Vista that never once has been able to see the camera, and an older one running XP that sees it every single time, but suffers a power surge because it is too old and tells me to unplug the device and reset the port and not to use it there again. When I can get my computer to recognize it, I immediately run the upgrade available on the site and that usually fixes the problem for a few days – the computer can see the camera and recognize it for a few days – until it cant again! (Make sure to follow the instructions all the way through, which include disconnecting the camera from the computer and pressing the delete button on the camera after the download, and then turning the camera on again to finish the process.) The upgrade usually also fixes the software glitches (for when the computer recognizes it and I can upload videos, but not edit them, but today for example, the upgrade hasn’t fixed the glitches and I cannot edit at all. I am going to try deleting the RCA memory manager program and uploading again through the camera. One big problem I have is that I don’t have the original disk with me, so when the software goes psycho I have to download the program through the online upgrade that only will work when it interfaces with the plugged in camera – which depending on the day, may or may not be recognized by my computer, or even APPEAR on any drive. That’s where I am. Please let me know if anyone knows how to solve this.

Posted on Jul 06, 2008

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SOURCE: E03 safegaurd mode remove and replace battery? how

Make sure there is no tape jammed in the mechanism anywhere and carefully clean around the whole tape compartment with cotton buds and isopropyl alcohol to remove any dust and debris, particularly on the opto sensors for read/write and tape present. If this does not solve the problem, try a different tape and if it does not solve the problem then you will need to get it serviced. This is a real pain problem in JVC’s and Panasonics and servicing (which may be costly) or scrapping is the only resolution.

Posted on Oct 06, 2009

  • 95 Answers

SOURCE: I have an older Camcorder

We are a repair shop specializing in camcorder repair. Not sure where you are located, but you are welcome to check out our website. We have many customers that ship their units in for repair. At the bottom of the page there is a tab for "Price List".

Hope this helps you.

Posted on Jul 23, 2011

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