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The PIN number is to be able to pair your mobile device with the bluetooth device. OK, the default pin number for your model is 0000.
I'll leave a link here for you to download the manual. http://www.xovision.com/pdf/XO1915BT.pdf
Do you have a microphone attached? If you do, it is not close enough to you. I have mine mounted in the dash. If you do not have a microphone, get one. If you have the microphone, attach it and make sure it is close to you while driving.
it shouldn't be to hard to install this but it does require cutting a hole in your interior part of roof........a install like this could take anywhere from 30 mins - 1hr for a installer to put it in. to do it yourself it could take 1-3hrs to complete (note for your first time doing this take your time and follow the install manual that will be provided)
I think i had the same problem... I think the mute is on on your system...go into setup and down to default and reset everything...if your sound comes back then the problem lies within the back. You would have to un-attach the brown cord (tel-mute), After that it should work. This is the problem i had and this was the fix for me. Hopei helped