Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Maytag MAH 3 Neptune Washer doesn not dispense the fabric softener

Also, water often remains in the dispenser, even if I do not put anything in it.

I think something is clogged. I removed the dispenser from the slot and rinsed it but that did not help.



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Re: Maytag MAH 3 Neptune Washer doesn not dispense the...

From experience I know that a clogged supply hose(s) screen/filter can cause this. Shut the water supply valves OFF where they exit your wall. Completely remove both supply hoses, the end that attached to your supply valve should have a screen filter even so check each end of the hose for grit and such. Then you will need to check the washer where the hoses connect to the water inlet valves there are also screen filters here. It is best if you can take a flashlight and inspect these but if not possible you should be able to put your pinkie finger up in there to feel for grit. You may have to remove the inlet valves to clean them throughly

Posted on Jun 29, 2009

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Re: Maytag MAH 3 Neptune Washer doesn not dispense the...

The only thing you can do is check the hoses and clean them out.
if you open the top (3 screws in top rear )
you can see the hoses that feed and drain the dispenser,
it will take a pair of pliers to remove the clamps. don't lean on the plastics as they will break.
if they are clear then you may have a leakage of the seals from the water supply side. these valves can build up deposits from hard water and not fully close.
you can disconnect the inlet before it gets to the dispenser and watch for leaking. the valve is a sealed unit but can sometimes be fixed by removing and soaking in a lime remover, drying and reinstalling.

Posted on Jan 29, 2008

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Re: Maytag MAH 3 Neptune Washer doesn not dispense the...

My solution was to remove the bleach and softener dispenser inlet all together, and manuall add such things if I need them. Maytag never managed to fix the problem even tho they replaced the parts in that area...

Posted on Oct 23, 2008

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Re: Maytag MAH 3 Neptune Washer doesn not dispense the...

I am a repair person for laundry system in Okinawa, Japan. The series of Maytag we have is MAH21PNAWW. The problem is that the dispenser valve is not working. We check to see if it is clogged and all hose feeding water to it, replaced it with a new one, took the actual soap dispenser apart to see if there was anything inside of it, and last finally checked all wiring to and from the dispenser. Still it doesn't work.

Posted on Sep 19, 2008

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Put detergent

MLG2000A - Maytag Neptune Super Stack SL-3
1 - Select Wash/Rinse Water Temperature
2 - Select Options (Max Extract, Extra Rinse, Signa)
3 - Select Cycle
4 - Load the Clothes Washer (add detergent on top of the load in the tub, and additives [fabric softener, bleach] in their dispensers).
5 - Start the washer.
This is according to the owner's manual I have. Has worked for 14 years for me.

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I have no water to fabric softener dispenser I

Google Neptune TL Washer FAV6800AWW

You can get the FAV6800A/FAV9800A Service Manual and get into Service mode and turn on the Cold Water Inlet valve and the Fabric Softer dispenser valve and see if water flows to the Softer reservoir. You may need to replace the dispenser valve.

Pic below. Post in the other forum it's easier to work the issue at a true DIY forum.

Mar 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Neptune stack washer that leaks water out the door on the 3rd rinse cycle on the side where you put in the fabric softener. When the wash is done and I open the door the fabric softener...

Hi, thanks for using I suspect the dispenser may be plugged up a bit or the hose from the dispenser is plugged. Remove the dispenser insert and clean out the tray with hot water. After that, open door and remove the 4 phillips screws, 2 on each side of the door opening. Once removed, pry the front panel away the machine and set aside. Find the rubber hose coming from the dispenser assembly to the tub ring and remove it. Clean the hose and the inlet on tub ring of softener build up, reassemble and enjoy a properly working, non leaking washer!

Sep 16, 2010 | Maytag Washing Machines

1 Answer

My maytag neptune TL fabric softener cup seems to be clogged, what do I do?

If your machine is a FAV6800AW/FAV9800AW see if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove gunk build up.

If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue.

The Service Manual for reference use and care guide has some info


Nov 01, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune TL

The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag MAH8700AWW will not dispense fabric softener

u need to replace the water valve theres 2 the cold is what u would replace

May 21, 2009 | Maytag MAH8700AWM Neptune Front Load...

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Neptune stackable washer...

You put the detergent directly on top of the clothes.

Jul 31, 2008 | Maytag Neptune MLG2000A Front Load Stacked...

5 Answers

Maytag Neptune FAV6800AW - Fabric Softener dispenser doesn't empty

I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!

Jun 21, 2008 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Fabric Softener Won't Dispense

The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Feb 11, 2008 | Maytag Neptune MAH6700A Front Load Washer

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