Question about Sony VAIO Digital Studio VGN-AR320E Notebook

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Laptopknocked off coffee table...

My laptop was knocked off the coffee table by my two year old son this morning. After it was knocked off, it locked up so I restarted it. After it restarted I attemtped to open a program and it froze the laptop up. I spoke with a Sony support guy and he was a complete idiot. Anyways, he told me to do a Vaio Recovery and I attempted but it got stuck while installing some of the software. Now when I try to start the laptop in Safe Mode, it locks up on the screen that is showing me what drivers were loaded. What can I try?

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  • jamze132 Jan 28, 2008

    Yeah, I did that, but no joy. I guess I am just going to have to send it back so they can replace the hard drivew/ new OS. I wonder if it would be cheaper to do it myself?

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1 Answer

Ok ' I know this is not fun for you, what could have happened is that when the laptop hit the ground, the hard drive disk inside got
a ping or a scratch on it , hard to repair, hard drive would have to be replaced.

but before you do that I would take the hard drive out, and put it back in, may have just come loose from the connector.

hope thats all it is .

Posted on Jan 27, 2008

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Posted on Jan 02, 2017

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