Question about HP PSC 2210 All-In-One InkJet Printer

3 Answers

HP PSC 2210 printer carriage

I think we just made the problem worse. I had bought a second hand PSC 2210 last summer, that I knew might need some work. Well it just wasn’t working period. You plugged it in and all the lights just flashed. Anyway, I figured it might be good for parts. So we opened it up, as well as my regular one, and changed the carriages. Turns out that the right hand side carriage latch on the spare parts one isn’t in much better shape than my original printer but between the two carriages we managed to scrounge up two working latches and installed them in my regular printer. They went in okay.

But now, the on button will not light up, although you can hear the printer cartridges moving into place (with a bit of a noise though). Evidently the printer is receiving power. I can also see light from the scanner bed when you lift the cover. When I tried to print out, I kept getting a message that there was a print cartridge problem and to try removing and reinserting the right print cartridge which I did several times. I even tried cleaning the cartridge with alcohol and a cutip Then I tried another partially aused HP ink cartridge with no success, then a brand new generic ink cartridge and again, no success. Then I tried reinstalling the print cartridge and it suddenly said the left print cartridge, not even the one it originally had the problem with, was incompatible – but it is an hp cartridge! I cancelled my print request and started again. The error message on my computer has reverted to telling me that there is a print cartridge problem and to try removing and reinserting the right print cartridge.

I think I might need a brand new carriage assembly for my printer, but it occurs to me that somehow, I must have messed up the electrical contacts…. So, where can I get a new carriage assembly and what can I do about the electrical contacts?? Thanks Aleida

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  • 2 more comments 
  • Anonymous Apr 27, 2008

    My black cartridge holder is broken. and i need part to repair.. I need a part number fro the cartridge latch.. Please help. THANKS

  • RoadWreck Sep 16, 2008

    I also have a broken ink cartridge latch on my HP PSC 2210.

  • mriordansf
    mriordansf Jan 21, 2009




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    How do I install the new cartridge latch (color) of my HP
    PSC 2210 all-in-one printer? ( I have a replacement cartridge latch)

    1. Can I
      access on on-line repair manual?

    2. Can
      you walk me thought the process?

  • jniemec Mar 02, 2009

    I am having the same problem with replacement ink cartidges. Printer lights just blink and printer will not work.



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  • 32 Answers

Part #'s are
ASSY-LATCH BLACK - C6490-60011

ASSY-LATCH COLOR - C6490-60012

Parts re-sellers for HP:

United States Big Blue Products, Inc.
Huntington Station, NY
Tel: 888-BIGBLUE

Bradshaw Group, Inc.
Richardson, TX
Tel: 972-644-7558

Computer Exchange LTD
Lawrenceville, GA
Tel: 770-806-3939

Depot America, Inc.
Farmingdale, NJ
Tel: 800-648-6833 or 732-919-0209

Image1 Products, Inc.
Plano, TX 75074
Tel: 866-846-2431

Laser Pros International
Rhinelander, WI
Tel: 888-558-5277 or 715-369-5995

Masterworks International Inc.
Houston, TX
Tel: 800-695-2282
Fax: 713-896-0885

Parts Now!
Middleton, WI
Tel: 1-800-886-6688 or 608-276-8688

System Design Advantage LLC
Bloomington, MN
Tel: 1-800-947-0007

TSAworld, Inc.
Norcross, GA
Tel: 800-633-6626 or 770-417-2323

Vance Baldwin Electronics
Fort Lauderdale, FL
Tel: 954-723-9191

Posted on Nov 19, 2009

  • Nov 19, 2009

    see my post @



Press and hole the power button down while simultaneously plugging in the power cord. Don't release the button until the printer completes its initialization and diagnostic.

Posted on Jun 08, 2008


I have a 2210 unit that works on black and wont print color.

Posted on May 05, 2008

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