Question about Palm Zire 71 Handheld

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Palm Treo Touch Screen

The touch screen will not take any comands. The lights are on and if I touch the screen nothing happens.

When I touch the screen nothing happens. I ran a paper around the edge but still nothing. Any suggestions?

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  • 4 more comments 
  • emotion Mar 21, 2008

    I have the same problem. The screen is not taking commands, I tried resetting it that did not help...

  • Anonymous Mar 27, 2008

    Fully charged battery but still does not respond to commands. 

  • brock1 Apr 04, 2008

    Same probem here on my Zire 71, only it's intermittent. Touch screen simply will not respond to commands at times. Extremely frustrating. Other times, it requires only the lightest of touch on the screen and it works fine. Could my internal battery be toast? This problem occurs even when it's fully charged or sitting in the cradle. I have punched the "Reset" button on the back numerous times and it does not seem to help. Help!

  • Anonymous Jun 07, 2008

    maybe it will accept a command or maybe it wont. my touch screen will work for a minute then it will just stop. and the reset button does nothing to help. i need a fix on the cheep cause getting into this phone wasn't.

  • eworthy Jun 24, 2008

    my zire 71 touch screen just spontaneously stopped working. all the buttons work but not the screen. I've tried both hard and soft resets and even draining the battery then recharging and doing a hard reset. No luck.

  • sanjeevt Jul 16, 2008

    Palm Zire71 : I have same problem .Touch screen doesnot work .Tried all the possibilities . I hv tried soft reset and Hard reset but the problem remains !!



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  • 164 Answers

The digitizer is defective and needs to be replaced.

You can find digitizer parts in ebay or other on-line companies, at reasonable prices.

Regarding the labor cost, depending of the repair shop you choose, it may be cheap or expensive.

Best regards,

Posted on Jul 25, 2009


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