Make sure that your Zune software is installed you have to have the Zune software in order to move music to and from the zune it is just like Itunes. try this site if you have further questions.
http://www.zune.net/en-US/support
Good Luck,
Chris
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usb port is to low.
when ever i plug the usb cable in the computer it says there is nothing in the usb connection s please help me
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