Question about HP PSC 1610 All-in-One Printer, Scanner, Copier

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Printer - colour cartridge will not print

\my printer is about 3 yrs. old. great product until the present time. Colour cartridge will not print, only very faint lines.I took one cartridge back to the store thinking it was perhaps a 'bad' cartridge but this one is no better. Can someone please give me some idea of what the problem is. If I have to I will use the 'pay for service'; method to get an answer, One other question do you give seniors a discount? I use the computer and printer a lot since I am not able to get out and about very often so any he lp you can give will be mch appreciated. Thanks for your time, audrey

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  • ardrum Jan 27, 2008

    just in case the first one did not go through - I followed the suggestions and did get one colour print. then tried a second and right back to the very faint lines! any other suggestions? thanks for the quick response. Audrey

  • ardrum Jan 27, 2008

    ried again - have used the cleaning method on the printer, still get only light -lined results. What puzzles me is that I get these poor results most of the time and when Itr again it works just fine, try again and back to the bad results. Very frustrating tosay the least!!!!

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Mine is about 2 years old and does the same thing on certain paper try a different paper if that dont it then then try cleaning the ink heads with a q-tip and alcohol

Posted on Jan 27, 2008

  • burthole Jan 27, 2008

    if the first print worked and the second one didnt then it probably just needs cleaning some printers have built in cleaners that you use in the printer settings u open something to print and there should be a printer preference tab one of the options should be head cleaner or adjustment try one of those if available

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