Total freeze at random points When booting sonetimes b4 windows loads some times after 5 minutes of running normally but every time it is booted.

You've run the antivirus. Next, try to run malware & spyware programs. THen, run a good registry cleaner. This will aim the right things with the right things. If you made ANY changes to hardware, software, programs or data, there will be changes in your registry.

Try to set your PCI-E card as a first one in BIOS. There also should be an option to turn off onboard video.

This could be a few things..
1. Possibly Overheating due to clogged fan/heatsink fins
2. Faulty Video Chip.. Most Likely Due to OverHeating or Board Warp..
3. Bad Battery.. Very Common with the Acer 5000 and 3000 models.... If you have a bad battery, the laptop will do both, run extremely slow, lack of mouse and touchpad movement, and non-booting/Freezing issues...

plz try to boot in safe mode run check disk and then boot normally, if the problem arises then try by repairing the operating system. plz post your findings

try go to this website download Download SeaTools for DOS now!
http://www.seagate.com/www/en-us/support/downloads/seatools/
and run diagnostic to hdd but remember stand by floopy disk to create diagnostic disk.IF this diagnostic disk check said no error so you hdd is ok.try put the ram to different slot.you pc may be is RAM or motherboard faulty

I can help, Leave everything to me!!!!


Im asuming its doing what is called, " The windows boot loop" or as we call it at work anyways.

Dels are known for this.

let me guess, it starts up normally, gets to the windows startup but asks you to pick between 4 different start up options like safe mode.


Do you have your original CD that came with it, or at least a windows XP CD?

You will need one.

What you do is,

1st: Bot from CD. Start the machine with the Winxp CD in the drive, hit F12 for boot options, or whatever key function it is. Do this as soon as you turn it on,

2: select " Boot from CD" and press any key when it askes if you want to boot from CD.

3: It will load like your doing a fresh install of windows. Thats alright, its normal and no it wont re-install windows at this point.

4: Once it loads, it will have some options. Press " R" for repair.

It will go out and to the command prompt after about 5 seconds.

5: Once at the command prompt, type in exactly ( CHKDSK C: /P ) Dont include the ( ) . Then press "Enter key "

6: after it runs the disk check, normally about 3 to 5 minutes, It will finish and go back to C:/


Just type ( EXIT ), Enter key, and let it reboot.

you can remove the disk now or later, shouldnt matter, It will go to the options screen like before, but just let it default to the normal startup, or hit enter.

Windows should now load fine and you shouldnt get that message at startup anymore.


WHY THIS HAPPENED?, you may be asking.

For some reason, certain Dell Hardware and software conflict, usually when you have installed some new program, or for just no reason.

Your Boot Up files get corrupt or cleared and windows needs those to start.

What you did was re-installed those windows files.


Now copy and paste into a word document and print it out in case it happens again. Not likley but it could.

This works with any computer experienceing this issue, usually, unless there is something worse going on.

You can help others now that you know how and become a hero, make sure to charge them $10 though for your time:)


Let me know if this doesnt work and we can try something else.

Good Luck.

This happens when the computer gets full of "junk" (this happens with any computer over time) and can be remedied with a fresh windows install.

If you don't plan to reinstall windows in near future I suggest you go to Control Panel -> Add/Remove Programs and uninstall any software you don't use/need

Also tweaking the system registry migh help speed up boot time:

1. Click ‘Start’ then 'Run’
2. Type in ‘Regedit’ then click ‘Ok’
3. Navigate to ‘HKEY_LOCAL_MACHINE\SYSTEM\Cur rentControlSet\Control\Session Manager\Memory Management\PrefetchParameters\ ‘
4. Right-click on “EnablePrefetcher” and set the value to ‘0′
5. Close 'Regedit'
6. Navigate to 'Windows\Prefetch' folder (usualy drive on C:) and delete all its contents
5. Reboot.
7. Enjoy greatly improved boot time ;]

Hope this helps!

You might try a Hirens Boot CD, un-zip the files, create a bootable cd from the .ISO file and boot your troubled system, select virus scan on boot.

have you tried to uninstall the vedio driver and reinstall it then let me know.go to my computer icon right click it > go to properties >hardware tab > device manager and check if there is any yellow mark showing.kindly do this in starting your computer in safe mode.

Since it gets to the 90% boot phase, you should be able to synce with the computer at that point. If so, then downgrade to pocket pc 2003 software which you can find at http://ftp.us.dell.com/utility/R111630.EXE Once done, make sure your pda will boot. If effective, re-install windows mobile 5.0 and try it again! (Last attempt b4 contacting manufacturer...) I had simmilar problem with this on my pda at one time too. Sometimes it is as easy as removing the battery, pressing and holding the power button for 10 seconds, then putting everything back in and reboot it.