Question about Philips Cineos HTS9800W System

3 Answers

No sound or power

I have just set the system up this weekend bought new the trouble is although the dvd system works ok the sub box and rear receiver appear to be inactive only a red light on sub box and nothing on receiver i get sound and picture through the hdmi cable on my lcd tv but nothing through the system i have been through the settings a hundred times checked wires fuses ext but nothing the settings have lip sync so i believe the firmware is up to date HELP

Posted by on

  • 2 more comments 
  • derek gibson Jan 27, 2008

    yes all the speakers with the system don't work i have hooked the junction box up correctly and the av receiver but why no power indicator on rear receiver and only a red light on the sub box no sound at all and no fan movement

  • derek gibson Jan 27, 2008

    the power outlet the rear receiver is plugged into is ok i have tried my laptop on the lead just in case. i am outputting to the tv via the hdmi from the dvd with a optical lead going from the tv out through a converter back to the digital in on the junction box but that is only aux sound cant think how it would stop dvd sound plus no power light

  • derek gibson Jan 27, 2008

    come on guys any ideas

  • derek gibson Jan 27, 2008

    thanks for the info but my underlying problem is the surround sound system wont power up no sound no hiss nothing its as though the dvd system is not communicating with the amplifier or rear av unit my cable box is direct scart to tv and my ps3 is direct hdmi the optical return from the tv to the digital in on the box is for sound only for the ps3

×

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,067 Answers

Hey cheak your output u said u wann run cable box throw this system use 720 p then bitstream output oon the dvd menu output mode bestto run your cable ect to tv direct hdmi then use tvs optcial out to the reciveer sterio digital in aux in ok for best picture in sound dont run thor that 1st with video cables those dont do good jobs doing that

Posted on Jan 27, 2008

  • nick helpap
    nick helpap Jan 27, 2008

    ya way u said it hdmi to system thn to tv then bakc to coverter box cant do that way run labtop directto it lcd tv and cable box direct the dvd player is built in to the phillps system so ya use hdmi cable from that out to tv just lower tv vol use sterios vol to here it not tvs small speakers

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,944 Answers

Hi,

Do you mean that none of the speakers that came with the system doesn't work? Did you hook up the junction box and AV wireless receiver properly (as in your manual)?

Posted on Jan 27, 2008

  • Damen Wong
    Damen Wong Jan 27, 2008

    The rear AV receiver shows no signs of life when plugged in to the outlet (did you check to see that the outlet works)?

  • Damen Wong
    Damen Wong Jan 27, 2008

    Say, are you outputting to the TV via the junction box or directly from the DVD unit itself?

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 749 Answers

IF ALL WIRES ARE CORRECTLY BEEN SETUP OR INSTALLED THEN THE NEXT STEP IS TO CONFIGURE THE SYSTEM TO WORK ON ALL SPEAKERS...

Before the setup of the speakers' channels

  • Press the SURR. button on the remote to select multichannel surround mode before adjusting the speaker settings.
  • In case of sound distortion, press and hold the SOUND button to select another transmission channel for the wireless rear speakers.
Setting Speakers' Channels
  1. Press no sound or power - 060227073157_11231.jpg to stop playback, then press SYSTEM MENU.
  2. Press repeatedly to select { Audio Setup Page }.
  3. Press 060227073211_11232.jpg060227073221_11233.jpg to highlight { Speaker Setup Page }, thenno sound or power - 060227073234_11234.jpg//i.fixya.net/uploads/images/060227073234_11234.jpg" alt="060227073234_11234.jpg" class="h_mi" no sound or power - 060227073118_11228.jpg 060227073118_11228.jpg
  4. no sound or power - 060227073234_11234.jpg its submenu by pressing 060no sound or power - 060227073211_11232.jpglass=.
  5. Press 060227073211_11232.jpg to highlight one of the options below at a time, then press 060227073234_11234.jpg.

    • { no sound or power - 060227073133_11229.jpg– Volume level setting for individual speakers (-6dB – +6dB).

      060227073133_11229.jpg
    • { Speakers Delay
      no sound or power - 060227073245_11235.jpgp://i.fixya.net/uploads/images/060227073144_11230.jpg" alt="0602270731no sound or power - 060227073234_11234.jpg_mi" />
  6. Press 060227073245_11235.jpg060227073234_11234.jpg to adjust to the setting that best suit your surround sound needs.
  7. Press OK to confirm.
Notes:
  • 1 ms increase/decrease of delay time is equivalent to 30 cm change in distance. Use the longer delay time settings when the rear speakers are closer to the listener than the front speakers.
  • The test tone will automatically be generated to help you judge the sound level of each speaker.

Posted on Jan 27, 2008

  • 1 more comment 
  • Rommel Balcita Jan 27, 2008

    Before the setup of the speakers' channels


    • Press the SURR. button on the remote to select multichannel surround mode before adjusting the speaker settings.

    • In case of sound distortion, press and hold the SOUND button to select another transmission channel for the wireless rear speakers.

    Setting Speakers' Channels


    1. Press (STOP) to stop playback, then press SYSTEM MENU.

    2. Press (PLAY) repeatedly to select { Audio Setup Page }.

    3. Press (UP OR DOWN) to highlight { Speaker Setup Page }, then press (PLAY).




    4. Enter its submenu by pressing (PLAY).

    5. Press (UP OR DOWN) to highlight one of the options below at a time, then press (PLAY).





      • { Speakers Volume } – Volume level setting for individual speakers (-6dB – +6dB).




      • { Speakers Delay } – Delay times setting in relation to the listening position/ distance for centre and surround speakers.





    6. Press (LEFT OR RIGHT) to adjust to the setting that best suit your surround sound needs.

    7. Press OK to confirm.

    Notes:


    • 1 ms increase/decrease of delay time is equivalent to 30
      cm change in distance. Use the longer delay time settings when the rear
      speakers are closer to the listener than the front speakers.

    • The test tone will automatically be generated to help you judge the sound level of each speaker.

  • Rommel Balcita Jan 27, 2008

    Guide Menu

  • Rommel Balcita Jan 27, 2008

    You should bear with the user's manual seriously... If you did.
    Wow, If you have warranty on it... you should have the vendor checked for that unit... surely you'll find comfort in there... Good luck.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No sound when playing dvd from speaker system


I recommend going to the sound icon on bottom of main screen, right click, go to the properties and settings. Make sure the system is set for the same amount of speakers as you have. You can also use the test button and see if the settings are correct.
Make sure you are using the correct audio decoder or ac3 filter

Aug 17, 2009 | Audio Players & Recorders

2 Answers

I've problem getting any Sub sound from Sony STR DB840. The sub is ok and I've correct setting on my reciever with sub enabled. When performing tone test... I can hear sound from all connected speaker...


make sure sub is working .Power it up , remove sub RCA jacks from receiver .Gently tap on RCA with fingers.You should here a hum when touched .You can also try audio from TAPE REC OUT .If you dont get audio .Check setting at sub .If it working okay check setting at receiver and or sub level at receiver

Jul 20, 2009 | Sony STR-DB840 Receiver

3 Answers

S-Sir Sub Unit won't pair


In order to properly pair the units, verify that the channel switch on the back of the sub units are set to either A, B, or C. Then go into the setup menu and go to setup tab. You can then scroll down to system setup. Verify that the base unit is set to the same channel as your sub units A, B, or C. You then can choose the pairing operation. Have your sub units close to the base and on for this operation. They must be linked to have the pairing operation work. The pairing option will ask if you are ready to pair a sub unit. Select OK. You will then be instructed to begin pairing. Find the pairing button on the back of the sub unit and depress. Depending on the sub unit you may see a red light flash or the front display will say pairing. Once complete the menu screen on the TV will tell you that the pairing is complete and ask if you would like to do another unit. Continue if you have another unit or select OK to complete the process. Once you return to the system setup menu the channel indicator A, B or C will have the work pairing next to it (i.e A (pairing)). If you continue to have trouble you can change the RF channel on the system setup menu from AUTO to ON. Good Luck. CEB

Jan 29, 2009 | Sony BRAVIA® DAV-HDX576WF Theater System...

2 Answers

Rx-v463, no sound from rear speakers, and hookups


Sounds like an internal software issue dealing with this device.you may have to return it to the manufacture for this repair.

Jan 28, 2009 | Yamaha RX-V463 Receiver

1 Answer

Clestion S10 Sub not working


Instead of connecting it to the sub output, try it on the L or R output of your amp.
This will eliminate the Denon.
If this fails, you need to test the loudspeaker driver unit whilst disconnected from the sub amp. Use a 1.5v cell (AA or bigger) connect using croc leads to the speaker's terminals. If the speaker is OK, you should hear a click. If you hear nothing, the speaker unit is faulty.

Jan 25, 2009 | Celestion S10 Subwoofer

1 Answer

Sound comes only fron one rear speaker


Did you try switching Speakers A and Speakers B button on the AV receiver?

Jan 10, 2009 | Bose Acoustimass 10 III System

1 Answer

Hi, I bought a teac dvd and 5 speaker surround sound system yesterday. I am having trouble setting it up. I want to run the TV sound through it as well, but at the moment it is only going through the sub...


Whoa,ok.Sounds like things aren't connected properly.The first step is to disconnect the TV and concentrate on getting sound from a dvd or cd.Read the owners manual and double check that the speakers are hooked up correctly and that the unit is in the correct surround mode.Next, connect the TV.Use an RCA cable to go from an "Audio out" jack on the TV to an input jack on the Teac -e.g. "Aux, TV, etc.If your TV doesn't have the proper jack, I'm afraid you're out of luck.

Jul 21, 2008 | Teac Audio Players & Recorders

1 Answer

HS 500 noise from subwoofer


Well as I see from the owner manual for this device the sub is active one and my opinion is that electric is your problem.The power of the sub and main unit must be on the same phase otherwise you'll hear brrrrr or frequency of your main unit power supply on the sub.Thats why sound changes when you open or close the door.Take one power distribution cord (get power for bought devices from the same place) and connect main unit and the sub on it and then try.I hope that this will help you

Mar 04, 2008 | Audio Players & Recorders

1 Answer

No reception or sound on rear speakers.


Here's the fix: power off the sub-woofer and wait for 60 secs before powering it on again. My rear receiver works every time now.  I guess the sub-woofer isn't just a dumb speaker; it has some kind of smarts in it too.
Prior to this, I had only tried cycling power to the DVD player itself.  I also re-seated the two, fat cables connected to the junction box. One of them had worked itself slightly loose and the result was completely absent speaker channels.

Dec 03, 2007 | Philips Cineos HTS9800W System

Not finding what you are looking for?
Philips Cineos HTS9800W System Logo

404 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

Gyula Lacz

Level 3 Expert

486 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

 Grubhead
Grubhead

Level 3 Expert

5554 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...