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Problems logging on website




By jack33 on Jan 27, 2008

" "
I wasn't having any problems logging onto webdir.net until about 2 weeks ago. All the sudden my browser now says "page cannot be displayed". I've tried uninstalling the browser, turning off the firewall, antivirus, running spyware programs etc. I even changed my internet provider and that still didn't solve the problem. Any suggestions?
Comments:

Jan 27, 2008

- printerhater, thanks for the help. i tried that but it didn't work. tpvjay, this is what came up under that file:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

Is that the info you need?

Clarification Request

Posted by tpvijay on Jan 27, 2008

Can you check give me what is there in your host files c:\windows\system32\drivers\etc\hosts

With Regards,

TPV

Solution #1

posted on Jan 27, 2008
Somewhat Helpful)

printerhater

Rank: Wiz 
Rating: 83%, 75 votes
This is most likely a problem with the system Winsock2 settings; the settings are often corrupted by malware programs that are installed without your knowledge... You can read more about the problem, and how to resolve it, here:

http://www.cexx.org/lspfix.htm

Be sure to read the documentation here:

http://www.cexx.org/lspfix.txt

BEFORE you begin trying to repair your system.

Good luck; keep us posted on your progress...

Comments:

Jan 28, 2008

- Your HOSTS file is normal, as I expected it would be...

One fairly quick way to test your system is to install a different browser, such as Firefox, which you can download here:

http://www.mozilla.com

or Seamonkey (which I prefer over Firefox), available at:

http://www.seamonkey-project.org

you can download and install either one (or both), then reboot and try to access the 'net with the new browser. If it works, your problem / problems are specific to Internet Explorer; if it does NOT work, then we'll have to look more closely at your Winsock settings... REMEMBER TO REBOOT each time you install (or UNinstall) any program, because Windows uses the reboot process to delete old files and replace them with new ones...

You can also use the PING (ping.exe) and TRACERT (tracert.exe) utilities to check for a response from the webdir.net website, which can help to diagnose this problem... You can learn more about how to use them here:

http://www.more.net/technical/pingtrace.html

Please test your system by installing a new browser (remember to REBOOT the computer BEFORE you try to use the new browser... Also, do NOT use the computer for ANY other reason once you reboot it; especially do NOT open any video files, or even play any music files. Reboot the system, then open the new browser and try to access the 'net BEFORE you do anything else with the computer. I've recently seen a BIZARRE problem where the exact same issue occurred on a system only AFTER the user had opened a multimedia file on his system, or attempted to view a video (or play music) through a browser window... He finally gave up trying to repair his system, did a fresh reinstall of Windows, and chalked everything up to "Windowsitis"... which covers the problems that not even Microsoft can explain, or provide a fix for...

Lastly, try to PING and TRACERT the webdir.net page, and let us know the results. Both tools should work without a problem, and that will help us narrow this down even further; we'll know that your basic system settings are OK (or NOT), and that should help us decide the best way to try to resolve this...

Again, good luck; let us know what you learn...
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