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Problems logging on website

I wasn't having any problems logging onto until about 2 weeks ago. All the sudden my browser now says "page cannot be displayed". I've tried uninstalling the browser, turning off the firewall, antivirus, running spyware programs etc. I even changed my internet provider and that still didn't solve the problem. Any suggestions?

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  • jack33 Jan 27, 2008

    printerhater, thanks for the help. i tried that but it didn't work. tpvjay, this is what came up under that file:

    # Copyright (c) 1993-1999 Microsoft Corp.
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    # For example:
    # # source server
    # # x client host localhost

    Is that the info you need?

  • Vijayakumar TP
    Vijayakumar TP May 11, 2010

    Can you check give me what is there in your host files c:\windows\system32\drivers\etc\hosts

    With Regards,




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This is most likely a problem with the system Winsock2 settings; the settings are often corrupted by malware programs that are installed without your knowledge... You can read more about the problem, and how to resolve it, here:

Be sure to read the documentation here:

BEFORE you begin trying to repair your system.

Good luck; keep us posted on your progress...

Posted on Jan 27, 2008

  • Printer Hater Jan 28, 2008

    Your HOSTS file is normal, as I expected it would be...

    One fairly quick way to test your system is to install a different browser, such as Firefox, which you can download here:

    or Seamonkey (which I prefer over Firefox), available at:

    you can download and install either one (or both), then reboot and try to access the 'net with the new browser. If it works, your problem / problems are specific to Internet Explorer; if it does NOT work, then we'll have to look more closely at your Winsock settings... REMEMBER TO REBOOT each time you install (or UNinstall) any program, because Windows uses the reboot process to delete old files and replace them with new ones...

    You can also use the PING (ping.exe) and TRACERT (tracert.exe) utilities to check for a response from the website, which can help to diagnose this problem... You can learn more about how to use them here:

    Please test your system by installing a new browser (remember to REBOOT the computer BEFORE you try to use the new browser... Also, do NOT use the computer for ANY other reason once you reboot it; especially do NOT open any video files, or even play any music files. Reboot the system, then open the new browser and try to access the 'net BEFORE you do anything else with the computer. I've recently seen a BIZARRE problem where the exact same issue occurred on a system only AFTER the user had opened a multimedia file on his system, or attempted to view a video (or play music) through a browser window... He finally gave up trying to repair his system, did a fresh reinstall of Windows, and chalked everything up to "Windowsitis"... which covers the problems that not even Microsoft can explain, or provide a fix for...

    Lastly, try to PING and TRACERT the page, and let us know the results. Both tools should work without a problem, and that will help us narrow this down even further; we'll know that your basic system settings are OK (or NOT), and that should help us decide the best way to try to resolve this...

    Again, good luck; let us know what you learn...



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Firstly, this is not a problem with google. You have spyware on your computer and it is popping up search engines and other things. This could also be affecting your hotmail account and it is possible that the spyware your computer is infected with swiped your hotmail address and password and has allowed someone to hack your account.

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