Question about HP LaserJet 4L Printer

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Computer recognises printer but print requests not actioned

I have a laptop with USB connections and purchased an appropriate converter. Whilst the drivers have been installed (via Windows XP) and the computer recognises the printer, all print requests are ignored. I'm not sure what to try now to resolve this issue and would welcome some possible solutions - please note that I'm reasonably 'ofay' with computers but not sufficiently 'savyy' technically to implement more complex solutions.

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  • Anonymous Jun 09, 2008

    I have the same problem. Printer is installed on LPT1 (I also have LPT2 & LPT3 ports).

    I have been through the troubleshooting procedures and got to the point where I got a message:

    "Is your port
    working?"

    I did a check on that through the troubleshooter and the response was:






    H4 {font-size: 100%; font-weight: normal; margin-bottom: 0em}

    "The troubleshooter detected that your parallel port might
    be malfunctioning, which could be the cause of the problem. If your port is
    malfunctioning, you might be able to solve the problem by removing and
    reinstalling the port."

    I followed the procedures for removing the printer port:
    "Open Device
    Manager
    .


    1. Double-click Ports, and then right-click the appropriate port for
      your printer (often LPT1).

    2. Click Uninstall, click OK, and then restart your computer."
    But only saw COM Ports (Not LPT Ports) so uninstalled printer and started again, ensuring that the Drivers were updated by Windows. Also restarted Computer (several times) and disconnected and reconnected cable.
    Still no joy - it just won't print the test page or manual print requests from notepad or word.

    As the laptop does not have a Parallel connection I am using a USB-to-Parallel Printer Cable which, according to the manufacturer's label is USB Rev.1.1 compliant; has Bi-directional parallel interface communication, and; is fully compatible with all parallel printers.

    My computer is a Dell Inspiron 6400 Laptop and the OS is Windows XP.

    Hope I have provided sufficient information for someone to provide me with a workable solution.

    Thanks.

    David


  • carl94 Nov 12, 2008

    When I installed the XP drivers - still could not print a test page. I assigned the laserjet 4l printer to the LPT1 port, the tried the USB virtual port, then installed the laserjet printer the second time. Nothing prints. The troubleshooting guide finally referred me Microsoft Update. I updated all the files. Deleted all the HP LaserJet drivers as requested & reinstalled the drives from XP - still can not print. Clicked a checkmark box. Unchecked the box. HP not available for direct communication. Microsoft web site is not helpful. I will be sending back my parallel port to USB cable. Maybe it's defective. My Printer works great with an older Gateway computer with Windows 98. Any one have any ideas?

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I had a similar situation with a Konica Minolta 1350 W using USB ports until I figured until I figured out that it in important that you use a specifiv USB virtual port. If you load to Virtual port 1 and plug your laser printer in any othe USB port it wont work. You must plug into the virtul port that you load to. My HP Inkjet does not care which port you plug into but my Minolta laser does. Could this be your problem.

Posted on Sep 18, 2008

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That happened to me with my cannon ip4300 so I installed the driver again so I had 2 drivers installed on the computer. The computer named the seconed instalation cannon (2) .

number 2 worked the first didnt.

so used number 2.

later deleted number 1 .still all ok

wierd but worked.

david267

Posted on Jan 27, 2008

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